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DoubleDown Casino is intended for players 21 yrs+ and does not offer “real money gambling” or an opportunity to win real money or prizes based on the outcome of play.
Playing DoubleDown Casino does not imply future success at “real money gambling.”
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This update includes some minor performance improvements and feature updates as we prepare to release the latest season of Journey!
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Ratings and ReviewsSee All
Same old scam
It shameful that DD does this because the games are very realistic and modern. The payouts are lame and after I swore never to buy chips again I did. Took less than two hours to go through $40 worth of chips and less than a day to go through $100. Seems like DD only wants your money. Going into playing we know we aren’t winning real money just want to play and have a little fun. So why is so hard to let that happen. If I put money in a real slot machine I have the hope to win real money. With DD it’s just for some fun so it wouldn’t hurt to let us play more without being robbed blind. For now on I’m only playing after the free spin and codes I get. The payouts are even less when it’s just free spin and codes, I know this for fact because I play a lot. Now I’m completely frustrated. They still haven’t fix the glitch where you can see what coins you left. Goes up and down and up down for no reason. Contacted customer care and they say they know but haven’t been able to fix. They also say it shouldn’t bother me to go off game and back on to see what coins I have left. Why would I want to do that. Sorry DD you lost a regular customer because of your greed. I don’t want spend my money that I set aside for fun to be annoyed. Shame on you and this is my second negative review. Shame on me for buying into it.....again.
Developer Response ,
Hi there, we appreciate you providing your review of DoubleDown Casino. We would like the opportunity to look into your specific issue further. Can you please contact our Player support team at email@example.com and reference this iOS review, including the title of the review "Same old scam" and date "07/14/2018". We look forward to assisting you further.
I use to love this app. Lately the bonuses are far and few between. When you finally get a bonus it is so minimal, even when betting the max. I have bought coins each time there is a sale but all it does is just eat the coins up. This pertains to all the games. Believe me I have tried them all. It seems like the owners have tightened all the games up. I am deleting this app.
I gave up on this app over a year ago and have been playing four other Slot apps. A couple months ago, I decided to download Double Downs again and I have been playing sparingly to build up points. The new Lobster 3 has been fun. But, besides the frustration of the meager bonus sessions, I was able to build up to 15,000,000 credits by the time I shutdown last night. This morning, I opened Double Downs to get my daily spin credits and find that I only have 5,400 total credits on my account. I had problems before losing credits between sessions but since I returned to playing these past 2 months, I have been maintaining credits so I thought that the problem with disappearing credits was fixed. I was wrong because Double Downs did it again!! It’s bad enough to loose the credits through non-productive spins but to find 15,000,000 credits missing just between turning my I-pad “OFF to ON” is maddening.
Developer Response ,
Hi, I am sorry to hear of the technical issue you are reporting. This sounds like an issue our technical support team can assist you with. Please email firstname.lastname@example.org. Our Player support team is available to help 24 hours a day, 7 days a week.
What’s wrong with the Zorro app? I opened DoubleDown did my feee spin and that brought my total $24,000,000, I wanted to play Zorro and so went to the game and picked 10,0000K to plat, when I did the first spring, it took my chips down to around d $6,000,000 or so, so I’m thinking I placed the worn bet and it went down to $2,000,000. There is something drastically wrong here because the “K”. Or ally equals thousand, not million. Someone needs to go I. And quickly fix this Program because something is drastically wrong.
I went to the Help app to try and contact the site techs and although it gives you various things to submit a ticket on for help, errors in the way the app calculates and takes your bet IS NOT ONE, and you cannot submit a ticket on your question or talk to any tech support because there is none. You just lose your coins and that’s, that. Don’t play Zorro, it will eat your chips, not give you any winnings and no one or no contact information is available to assist you. There is no “Other” question field where you. An write in your problem and get an answer. Someone handling the DoubleDown app needs to look into this problem, For all reasons in the universe, as far as I know, $10K equals $10,000, NOT $10,000,000 Million)!!!,!
Developer Response ,
Thank you for your feedback and I'm sorry to hear of any frustration caused by this.
For bet levels in some of our games, total bets start at 10K and go up to 60,000K. The "K" shown in the bet amount indicates thousands. In The Legend of Z, when you have a total bet of 10,000K, this represents a total bet of 10,000,000 chips. If this was confusing to you, I apologize.
Additionally, I’m sorry for any difficulties you had with reaching our customer support team. The DoubleDown Casino team is here for you 7 days a week. I’m happy to see that you were able to reach our help center and browse our library of support content. As a reminder, you can find this material from within the iOS mobile app by tapping the three parallel lines in the upper right to open the Options menu. Next, tap the HELP button located in the bottom right corner. From within our help center, you can create a support ticket by tapping the large + icon in the bottom right corner and then Contact Us. You can always email us as well at: email@example.com
Make sure to visit our Facebook fan page for lots of FREE chips and keep an eye out for NEW slot games being introduced all the time!
- Double Down Interactive LLC
- 56.2 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Portuguese, Spanish
- Age Rating
- Frequent/Intense Simulated Gambling
- © 2019 DoubleDown Interactive LLC
- In-App Purchases
- Rookie Pack $2.99
- Ante Up Package $7.99
- High Roller Package $17.99
With Family Sharing set up, up to six family members can use this app.