Minor bug fixes
Ratings and Reviews
Same old scam
It shameful that DD does this because the games are very realistic and modern. The payouts are lame and after I swore never to buy chips again I did. Took less than two hours to go through $40 worth of chips and less than a day to go through $100. Seems like DD only wants your money. Going into playing we know we aren’t winning real money just want to play and have a little fun. So why is so hard to let that happen. If I put money in a real slot machine I have the hope to win real money. With DD it’s just for some fun so it wouldn’t hurt to let us play more without being robbed blind. For now on I’m only playing after the free spin and codes I get. The payouts are even less when it’s just free spin and codes, I know this for fact because I play a lot. Now I’m completely frustrated. They still haven’t fix the glitch where you can see what coins you left. Goes up and down and up down for no reason. Contacted customer care and they say they know but haven’t been able to fix. They also say it shouldn’t bother me to go off game and back on to see what coins I have left. Why would I want to do that. Sorry DD you lost a regular customer because of your greed. I don’t want spend my money that I set aside for fun to be annoyed. Shame on you and this is my second negative review. Shame on me for buying into it.....again.
Developer Response ,
Hi there, we appreciate you providing your review of DoubleDown Casino. We would like the opportunity to look into your specific issue further. Can you please contact our Player support team at email@example.com and reference this iOS review, including the title of the review "Same old scam" and date "07/14/2018". We look forward to assisting you further.
What’s wrong with the Zorro app? I opened DoubleDown did my feee spin and that brought my total $24,000,000, I wanted to play Zorro and so went to the game and picked 10,0000K to plat, when I did the first spring, it took my chips down to around d $6,000,000 or so, so I’m thinking I placed the worn bet and it went down to $2,000,000. There is something drastically wrong here because the “K”. Or ally equals thousand, not million. Someone needs to go I. And quickly fix this Program because something is drastically wrong.
I went to the Help app to try and contact the site techs and although it gives you various things to submit a ticket on for help, errors in the way the app calculates and takes your bet IS NOT ONE, and you cannot submit a ticket on your question or talk to any tech support because there is none. You just lose your coins and that’s, that. Don’t play Zorro, it will eat your chips, not give you any winnings and no one or no contact information is available to assist you. There is no “Other” question field where you. An write in your problem and get an answer. Someone handling the DoubleDown app needs to look into this problem, For all reasons in the universe, as far as I know, $10K equals $10,000, NOT $10,000,000 Million)!!!,!
Developer Response ,
Thank you for your feedback and I'm sorry to hear of any frustration caused by this.
For bet levels in some of our games, total bets start at 10K and go up to 60,000K. The "K" shown in the bet amount indicates thousands. In The Legend of Z, when you have a total bet of 10,000K, this represents a total bet of 10,000,000 chips. If this was confusing to you, I apologize.
Additionally, I’m sorry for any difficulties you had with reaching our customer support team. The DoubleDown Casino team is here for you 7 days a week. I’m happy to see that you were able to reach our help center and browse our library of support content. As a reminder, you can find this material from within the iOS mobile app by tapping the three parallel lines in the upper right to open the Options menu. Next, tap the HELP button located in the bottom right corner. From within our help center, you can create a support ticket by tapping the large + icon in the bottom right corner and then Contact Us. You can always email us as well at: firstname.lastname@example.org
Make sure to visit our Facebook fan page for lots of FREE chips and keep an eye out for NEW slot games being introduced all the time!
I ❤️ Doubledown good luck fellow addicted Doubledowners🎉❤️👍🌹
I had been home recovering & saw Doubldown on FB I instantly played.. & I do often spend money on chips.. The only problem I have with the App is that neither of my emails are verified & they send me the link almost daily but it doesn't work .. I even created an email for this game. But when I try to tell them it's still not working or if I lose chips or have a problem u have to put in a support ticket & then it ask u to put your email in so they can help u when I type my email in it says not recognized. So when I need something I get pretty annoyed lol. I have tried to fix this a gazillion times I'm over it.. I love this casino game wheel of fortune is awesome on here & I can't find another casino like this.. Besides the email thing I love to play.. I wish I was one of those that wins the big jackpots but I also don't have 99$ to spend on this but I as I said love it.. Thx Doubldown for trying to help me register it just doesn't work.. Great Game I'm not a gamer but this has me.. good luck fellow addicted Doubledowners..
Developer Response ,
Hi there - thank you for the great review! We are so appreciative that you enjoy playing our games and we are happy that DouleDown was there for you during your recovery! Regarding the issue you are experiencing with registering your account, we want to be able to assist you with this concern. It sounds as though you are attempting to contact our support team from within the app itself, but there's another way! Please email our support team at email@example.com and our technical experts will start the process for you and get your email registered! Best of luck to you.
- Double Down Interactive LLC
- 47.9 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Portuguese, Spanish
- Age Rating
- Rated 17+ for the following:
- Frequent/Intense Simulated Gambling
- © 2019 DoubleDown Interactive LLC
- In-App Purchases
- Rookie Pack $2.99
- Ante Up Package $7.99
- High Roller Package $17.99
With Family Sharing set up, up to six family members can use this app.