Dreame - Read Best Romance 17+

Lovely idea

I love the idea of this app and what it has to offer but I am discovering more issue with it the longer I use it. I love that it offers writers a place to post and put their names and ideas out there. But I dislike that we have to pay for books per chapter or that depending on the story it has a timer that is a longer wait time for every chapter. I dislike that your “daily bonus points” often times don’t show up in my wallet and if they do it’s only in certain books. I hate that there are many books available that have multiple chapters that are the same writing and some books are missing chapters all together. I don’t like that I spend money on a chapter and go back into it later and find that my points are gone and the chapter I unlocked is no longer unlocked. I don’t like that you have to spend your “daily bonus points” within a week of getting them or they just disappear? This is the apps way of making you spend money to get enough points to read A SINGLE CHAPTER. I have tried re-downloading the app and have even gone as far as making a second account on a different device and I have the same issues. I am seriously dealing with this app because I am invested in a couple stories and I will be deleting it once done.

All about the money

This was one of my favorite places to read, and it still is. They still have some of the best stories. But one thing I’ve noticed since I’ve been back, it’s all about the money. They changed so much. They took away the wait for free method of reading and changed the read and earn method completely. Before the purple unicorn coins (now point) were enough to open chapters, but now you have double/triple what you used to to covert it to gold coins; and the conversion is very steep prices and expensive — 40 points = 2 coins. That gets absolutely nothing in the terms of chapters even with the supposed “50%” sale they have. On top of that the method is harder than it should be because the system doesn’t acknowledge your reading accurately. If I spend 1 hour reading it will acknowledge 20-30 minutes; and I know this for a fact because I timed myself multiple times. And the icing on the cake that makes this even harder for people who can’t afford to buy coins is that they expire, and quickly. If you’re tying to save up for a book that is 30 gold coins (and that’s the sale price) it’s hard to do with coins expiring within 5 days of you earning them. And to make things even worse, they have a limited amount of points to coins conversions/limited time to convert them. Let’s say their system may have 100 conversions per category for a 6 hour time frame, and if you miss it because they sold out or cause you didn’t have time you lose out.

Developer Response ,

Thanks for your interest and support to Dreame. Your feedback is extremely valuable and will always make Dreame better. Welcome your suggestions!

Not So Happy

Let preface this by stating this is still an ongoing case. Dreame claims to be working on it but this started over a month ago (this is March 2022) and still happening.

I used to love this ap but for the past month all they’ve done is fail. First the refreshed/reset the ap and made me re-pay for some of my chapters. When I submitted a ticket for it we went back and forth for over a week before they finally blamed it on the writer. Now my ap keeps refreshing/resetting every day, multiple times a day and they will do nothing about it. Can’t even get a refund for unused coins cause they said it’s not their problem to ask the payment service provider. Then said “besides there are many interesting stories on Dreame…” they went on to ask that I continue to support the up n coming writers, which I’d be happy to do if I could get through a story in peace. Today? I lost my entire library. Now I have to battle with them over that and whatever repercussions come from it.

They won’t even offer any sort of incentive for the trouble or to stay, either. I know this because something similar happened to me last year but not to this degree. They told me then, just as they are now, that other people were going through the same issues. It finally did get resolved but they just moved on with out any recognition of the fact that their glitch caused their customers distress in any way.

Developer Response ,

Thank you very much for your support to Dreame and we really appreciate your feedback.
Regarding the issue, could you please send us more details through our official email address or via the ”Feedback" on "Me" page of the Dreame app? We'll be helping to solve the problem as soon as possible.