Driver Partner +4

The app is ok but needs some updating.
1. The notifications for the app should be a little more noticeable and or alert you of a new offer available.
2. The fact that it takes 5-7 days after the job time is complete to see your payout in your bill account to me is way too long if everything has been signed for and accepted we should be able to either cash out immediately or see payment 1-2 days max.
3. I do enjoy the integration between maps and communicating with support they are extremely responsive and work quickly to resolve any issues you have and work well to find solutions
4. Adding, removing, and updating vehicles is a long process of emails and paperwork. I think the company can find a way to streamline this process to help the driver make changes for the day of driving.

Overall this is a great option to some occasional money to what you do full-time but i haven’t seen the benefits of utilizing this as a good day to day opportunity. If they fix some of the bugs and offer more pickup opportunities I think this will be a strong contender in daily work.

I love what i do as a commander and it makes me happy but app needs some development. For example definitely need a louder tone for job notification, even having the app open its not loud or catchy enough to get someones attention if im not looking at it. Same with when out of the app, when app running in background the notification should be very loud so it can catch the driver’s attention. Also it definitely has connection issue because there are many times that i get the text for a job that im very close by but i didnt get it in the app and thats very weird that i have to call in to get the order when im already super close. One other thing is the emails. I dont understand the purpose of the emailing when we are using the app. You should add some more boxes and options for the dispatchers to be able to give all the information we get in email instead in the app. I believe with a little more work on the app it can turn all hustle away from the driver so they can focus on the task more than figuring out the app and informations by switching between email and app. Thanks.

Added a few days later - It seems unless you have your phone always open and looking at it, it's easy to miss offers. I have missed so many offers because I missed the notification. By the time I saw I got an offer it expired (guess someone already had accepted it). Wish the notifications were better and louder. Original Review - I had an issue resetting my password to create my account in the app. I reached out to support and got a reply back almost immediately and they resolved my issue. I will give 5 stars for that. Once I give this a try will then re-rate if I feel the need. :)