Driver Pulse by Tenstreet 4+

Initial review: It works fine but not very useful

Perhaps this would be more useful if I were an experienced driver, however my first impression is that it is of little benefit. It shows me to which companies I've applied and who my recruiters are. Beyond that? Not much! My wife and I are in school, soon to graduate, and seeking team OTR as husband/wife. As such we've been picky about who we apply to and have received pre-hires from all. It does not show any status. I'd hoped it would show which companies offered pre-hires and info regarding if they'd pulled our backgrounds yet and which ones. It does not. When you put in your info it does say it will share that info with prospective employers but that does not appear to effect "recommended employers". It's more or less "you're looking for trucking jobs, these companies hire truckers". I'd like to be able to check a list of preferences I am seeking from an employer and then search based upon that criteria. Such as: Experience level, OTR or desired type of trucking, dry van/reefer etc, team or solo (should have a selection for those with a current teammate and those who'd be seeking one...be really nice to tie your app to your teammates), endorsements, company policies (pet policy, ride-a-long), hiring areas etc. Allow us to search for companies based upon our personal criteria and this app would be invaluable!

Needs fixing !

Used this app for atleast 2 years now and never had many complaints about it other than the bugs , glitches , and spamming. (Most people complain about that already) my problem is still somewhat similar I’ve got a job and during orientation this job uses the app to receive important documents and to do training. As I’m doing my training during orientation I notice that I’ll watch a video and once the questions come up the system shuts down and will say the answer to my questions are wrong (which they’re not me and my trainer noticed this ) not only that when I’m done it just replays the video as if I never took the test. I’ve tried on phones ,tablets & computers and the same thing occurs. This app has way too much potential to be failing at simple task and multiple choice questions.

Respuesta del desarrollador ,

Thanks for the review! We apologize for the experience you had when completing training. We've forwarded your feedback to our developers. Thank you for taking the time to send us your suggestions.

No contact information.

There isn't a way to contact Tenstreet customer support from the drivers app which is "Driver Pulse" app. Also, there isn't a logout button. You have to delete the app and it will ask for the login when opening the app again and the login is passwordless which is something very silly to do by any business because if you lose your phone along with your email then you will be locked out from the app.

On top of that the app is buggy, it seems to be a browser type app rather than an actual native app and that's probably why the screen goes crazy after submitting information. The license expiration date shows wrong and the worst all, I filter to not see OTR or regional companies and I only see nothing but that.

This app is not for drivers, this app is to help companies to hire the drivers a little faster and more convenient trying to do the whole hiring process in only one place and I believe that Tenstreet takes advantage of the drivers data somehow.

Respuesta del desarrollador ,

We're sorry to hear that you've had a negative experience with Driver Pulse.

To log out of the app you click 'menu,' then 'settings,' and then scroll to the bottom. There you will see a large blue button labeled 'log out.' Above this button there is also an option to remove your profile from the app, review our privacy policy, and submit User Feedback or request help.

As for Tenstreet taking advantage of drivers data, we can guarantee that is not the case. If you'd like to read more about our privacy policy, you can find that here: www.tenstreet.com/about-tenstreet/privacy-policy