Drobo Access 4+

When it works, it works great. Other times it “loads” and then never opens the file. It’s critical that I have access to my docs remotely. Hopefully this gets addressed, otherwise I need to find another personal cloud system.

I’m a freelance graphic designer that was looking for my own personal cloud solution since I work with large files and don’t want them sitting on my working device in the field. Drobo sounded like the perfect fit, as I wouldn’t have monthly bills, or have to worry about anything.

Unfortunately connecting the Drobo to Windows machines is not fun, or easy, it’s sluggish when it works.

On mobile (where a majority of my work is done) it’s pretty much useless. Login in is easy, but looking at, downloading, sharing, or working on files on the drives never works. I would understand (since some files are large, others are just low res thumbnails for client purposes) if it was just slow, but it doesn’t connect almost 100% of the time.

Please note that this rating is only for this app. Drobo works really well in your web browser. If you are using ‘files’ for iOS, if you are using this app, if you have the drive mounted as a drive in your windows or Mac machine You may run into MANY issues like, "it’s not possible to connect to the server at it time". Just use your web browser.

Horrible connectivity, slow, cumbersome and unreliable when it does work and support is non-existent. I cannot believe that Drobo considers remote server access so unimportant as to delegate no attention at all to maintaining their product. The company should be downright embarrassed to even have their name on such a subpar app that hasn’t been updated in two years! Take some example from Western Digital, Drobo Inc. - their MyCloud solution works flawlessly in both desktop and mobile form. I will be buying my storage hardware from them from now on. Because easy and secure server access and supporting a company that actually improves and keeps their apps up to date is important to me. Thoroughly disappointing.