Drs. Online 12+

Blue Cross & Blue Shield of Rhode Island

    • 4.9 • 866 Ratings
    • Free



Video chat with a doctor or nurse, 24/7. For members of Blue Cross & Blue Shield of Rhode Island exclusively. Examples of illnesses and injuries treated:

• Cough, sore throat, fever
• Flu
• Ear or sinus pain
• Bumps, cuts, scrapes
• Eye swelling, irritation, or pain
• Nausea, vomiting, diarrhea
• Back pain
• Sprain
• Mild asthma

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 12.21.006

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.9 out of 5
866 Ratings

866 Ratings

Madvincola1 ,

Telehealth is a Miracle

Where do I start i’ve been dealing with sinuses for over a week had vacation already booked up decided to go on vacation. I told my self remedies all the way. Biggest mistake of my life my sinus infection got worse I ended up getting pink eye as well as laryngitis. I couldn’t cancel the vacation … pain the pressure got worse day by day Color discharge Leon green. Go to to ER or urgent care was not an option called my insurance for som advice the best thing that ever happened. I was explained that telehealth is an option and that the fee would be $30 for telehealth. Having that option there’s no worse how I could explain how happy I felt. The provider was very nice and understanding and very explanatory. Medicine will be in the pharmacy in an hour. Thank you so much

Geo3263955 ,

Virtual doctor

This experience chatting with a doctor online has been amazing. I am healing from a surgery that prohibits me from driving but I really needed to be seen by a doctor for a lingering cough since having the flu a month ago. I actually woke up today to find this notice about my insurance provider offering these virtual visits. Perfect timing and so happy with the professionalism of Dr. Holly Smith. If you don’t make use of this app. You are missing out on a convenient medical service.

amglowe ,


Once you set this up you then get a link to use it with your provider. It is easy and the connection has been great. It does drain my phone battery quickly so have a charger on hand. I have used it twice and plan to use it again.

App Privacy

The developer, Blue Cross & Blue Shield of Rhode Island, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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