DSGSS Mobile App ٤+

The idea of the app is great but it’s a 50/50 chance if it’ll work when your using it. Like other comments have said, makes it difficult and frustrating when working deals. Also, not enough effort put into making this app. It looks like I could’ve made this on my desktop in 5 minutes.

Our dealership requires that we use this app. The experience is that it thinks your customer is already loaded in it. It also crashes before you can load the co buyer driver license and insurance . Once it crashes you wonder if the information went in or not. The idea of the program is that you don’t have to have paper copies of personal information, but since you are unsure in the information was captured or not you have to re ask the customer for documents and photo copy them. This program is a great way to double your work and the time it takes to complete a deal.

This app would be a lot better if a lot more time and effort was put into its development. I am not sure who was in charge of the ux/ui design and development but it honestly feels like it was slapped together in about 5 minutes. It takes multiple times to scan the license the application fails to save customer profiles more often than not and the interface is still feels like it is a pre alpha build also the fact that there is zero compatibility with other applications from COX automotive makes the system even less desirable to use.