Screenshots

Description

Do you have questions about your DTA benefits? Do you want to apply for SNAP?  With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold. Here are some easier ways to get the information you need and manage your case without the wait.
- View your case status,
- Check your EBT card balance,
- Find out when your benefits will next be issued,
- Upload and submit a document,
- Find out if documents you’ve sent to DTA have been processed,
- Get alerts for upcoming appointments,
- Get alerts for important deadlines or actions,
- Read and print notices and letters,
- Update your contact information,
- Request to have a letter mailed to you showing the amount of benefits you receive
- See local contact information for DTA.

What’s New

Version 3.0.2

We have made some improvements for better user experience.

Ratings and Reviews

3.2 out of 5
228 Ratings

228 Ratings

Brandonwild11 ,

Login concerns

I have used this app with no issues for a few months, but today, the day i write this review I literally logged in to the wrong persons account at complete random, and it shows me their balance and information. I do not know if this was a glitch, or I accidentally entered the wrong social and they just happened to have the same date of birth, regardless perhapse a 4 digit pin or something could help prevent issues like this from occurring.

tallazn118 ,

It worked for me

Not sure why this app has been giving other folks problems. I downloaded it, took pictures for the upcoming certification and 2 days later everything was processed and done. I like that it’s super easy and gives me the current status of my case so I’m not waiting around wondering if they have received my stuff or not. Definitely my go-to method for submitting forms in the future.

The un app ,

This is not work n as it HAS,

I jus got so much trouble since the update of this app, it’s crazy stupid login in errors and it must be vertically viewed now what is worse called on phone was on hold 45mins a live person picks up says hold on please as she disconnects my call and now office is closed! Mailed my resort to Chelsea DTA 2weeks latter p.o. stamped not accepted! Re mailed to Taunton DTA 2 was latter still got nothing! Uploaded as it states not too do! Jus how messed up is the state of MA ? People count on the workings of our state this is very upsetting for needy folks and I feel so sorry that many are worse off than we know of!

App Privacy

The developer, Massachusetts Department of Transitional Assistance, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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