Do you have questions about your DTA benefits? Do you want to apply for SNAP? With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold. Here are some easier ways to get the information you need and manage your case without the wait.
- View your case status,
- Check your EBT card balance,
- Find out when your benefits will next be issued,
- Upload and submit a document,
- Find out if documents you’ve sent to DTA have been processed,
- Get alerts for upcoming appointments,
- Get alerts for important deadlines or actions,
- Read and print notices and letters,
- Update your contact information,
- Request to have a letter mailed to you showing the amount of benefits you receive
- See local contact information for DTA.
We have made some improvements for better user experience.
Ratings and Reviews
I have used this app with no issues for a few months, but today, the day i write this review I literally logged in to the wrong persons account at complete random, and it shows me their balance and information. I do not know if this was a glitch, or I accidentally entered the wrong social and they just happened to have the same date of birth, regardless perhapse a 4 digit pin or something could help prevent issues like this from occurring.
Works but privacy concerns...
Update: Recent update not only didnt add anything new or security for log in, but it downgraded the app. It use to work in landscape mode on ipad and now it doesnt, and the layout is bigger and bulkier, it looks like one of those old apps now. I dont understand why anyone would downgrade app features like this. Please fix it and please add security pin for log in as mentioned below.
Prev review: I really do love this app, it works great and makes things so much easier, my only concern and its becoming a big one is how unsecure the log in is, it only needs your social and birth year wich in my case my ex husband knows both and he and his girlfriend log on and see all my personal info, letters sent, ect....
I really cant believe they dont let you set up a pin or password for this app. There is no way to safegaurd your privacy because the only 2 things you need to log in are things that can not be changed. They need to add a password or pin to make this secure.
That is the only thing keeping this from a 5 star review to me. I have not had any of the other issues others have mentioned.
Thankyou and please please consider adding a password to the log in! It is very important.
I can’t even get logged in. When I put in my SS# and DOB it keeps saying “device not authorized”. Not sure what that’s about. It’s an app and it’s available on the platform for download. I thought it was because my case was still pending, but once I got approved, I still can’t use it. I deleted it and re-downloaded it and I still can’t get logged in. I’m not sure where the issue is, but if I have to call and get permission to use the app then that’s madness because the personal info that’s requested should link up to my account. Oh well! I’ll try calling again and if the hold time is ridiculous, then I’ll just delete the app. I can log in online, but not the app. 💁🏽♀️
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Massachusetts Dept of Transitional Assistance
- 44.5 MB
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2022 Commonwealth of Massachusetts