Pay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app.
Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go.
The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app.
- Sign in to view your current bill, account details and analyze your energy consumption
- Make a one-time payment or schedule future dated payments
- Manage your saved payment methods
- Get real-time account and payment related messages
- Report a power outage, and dim or flickering lights
- Report or get additional information on a gas leak or downed wire
- Track restoration progress with updates via email, text or push notification
- See what areas have outages and how many customers are affected
- Look up nearby businesses to see which have power and their contact details
- Increase security while using the app with 1Password and enabling TouchID
This version includes a better user experience for customers who are unable to make payments through the app,
updated terms and conditions for text notifications and other smaller updates to make your experience with app even better!
Ratings and ReviewsSee All
Site=Ostrich & Application=Pigeon
App works great but why is it necessary when you have a website? It seems logical that the sit would function just as well as the application. But the only reason for me to use the application is in regards to outages, you know when I need to conserve my phones energy. It just seems asinine when the site could function exactly the same, but instead this way to elaborate of a site that must cost money to be maintained that barely functions to the point of having an application is necessary must be downloaded just to check when I will have power again, keep in mind our rates go up to now pay for this site. It’s just unnecessary. Honestly, if you visit the site at this moment it will say “new look” in the ULR, why do my rates go up to cover the new look for a site that doesn’t work? Then force me to download an application to function just as the new looking site should work? Who runs this company? Anyway, the application works great.
Your site is akin to a flightless bird.
DTE VS Consumers Energy
When I lived in Jackson, MI. Consumers Energy was the only option I had for electric...they were HORRID to deal with, and I had neighbors pirating off my electricity line and had $240 a month bills for a two bedroom apartment with no tv or computer running all day. I complained and begged them to check the situation at my building-and they refused. I eventually had to give up my apartment bc I’m in a fixed income and couldn’t afford such an outrageously high electric bill every month. Since I moved back to Washtenaw County I had a choice, and I chose DTE-and so far they have been great, easy to deal with, and the app even easier to manage on my phone since I don’t have a computer...
App is easy to use for checking outages and reporting issues. The one thing I would like to see is additional options for reporting an issue. Our power goes off and on frequently whenever the wind blows. The only option I have for reporting this is either POWER OUT or LIGHTS FLICKERING. Sometimes when I report an issue, the power has come back on but it will off and on multiple times within a short period of time so Power Out is not always an accurate description and Lights Flickering isn't really the issue either.
With Family Sharing set up, up to six family members can use this app.