DTE Insight 4+

The app when combined with the energy bridge allows users to take a deep dive into the energy consumption of their home. While the insights provided are helpful and have been improving in recent releases your savings will vary based on your engagement with the app and will be amplified the more curious you are. In my case I identified a few older appliances that were like energy vampires, consistently inflating my monthly bill. Biggest change for me was replacing the old fridge in the garage. If you really want to increase the experience smart plugs not only allow you to control things remotely but provide independent energy metering with precision not available utilizing software based algorithms. DTE offers a lot of great rebate programs to help you save on new appliances once you have identified where your home could be more efficient. In my case I can honestly say my average monthly usage is down ~25% year over year which for me translates to about $450/yr because of the actions I’ve taken that the app helped me identify.

Hi Sparty_47 and thank you so much for your review. We are delighted that you are seeing a difference in your energy consumption and that you were able to pinpoint where your high energy usage was coming from by using the Insight app and Energy Bridge! We hope to see your continued support!

I enjoyed the old app and recommended it to friends. I cannot do that any longer. It doesn’t give me the information I got before. I was able to compare year to year, month to month and can no longer do that. Unless they can change it back or make this new platform better, I will be canceling after the six-month trial.

Update on July 27,2018 - Developers have made changes and the month over month feature now is back. They did say the historical comparison data will be reinstated with new features to come. They listened to everyone that had concerns and I do think they are trying to make things better. Good job DTE and thank you for listening.

Hello krmillie and thank you for taking the time to update your review! We are so glad that we were able to add back some of the features that you find useful and do plan to continue improving. We hope to have your continued support as we implement these changes. Thank you again!

This app has lots of potential an some great features, like budget setting, scanning of device usage, etc

That being said, a typical DTE production - good ideas poorly executed. I’ve been using this app since 2015 and it continues to crash, not update consumption consistently. Furthermore, its incessant updates for branding, look, etc are nice - but how about better consistency of meter consumption, not crashing randomly for no reason, opening and crashing immediately (newest issue that regularly occurs). I understand it all interfaces with infrastructure behind the scenes, so figure out what’s the issue and fix it.
I’m sure typical of DTE, internal management and “leadership” is running around blaming everyone / technology and developers are trying to fix with little to no time or budget...

Hello, we have released an update with a fix for the crashing issue. If you continue to experience crashes please attempt an uninstall and reinstall of the app to ensure the newest version is running on your device. If you continue to experience issues we urge you to contact Insight Support at 866.796.0512 or by at email DTE_Insight@dteenergy.com to assist you in troubleshooting. Thank you!