dub | Copy Trade Anyone 17+

Love the app. I think there should be a few updates…

Love using dub. I think it’s fairly intuitive. Somethings I would like to see would be a more realtime, up to date main graph. As of right now, daily and weekly versions of the line graph of my portfolio seems to drag (takes it time getting up to date). Next, when the market opens the daily changes for each individual portfolio takes about 30-45 minutes to show any changes. Finally, when I first started using the app I added in a marginal amount of money compared to what I have now in my portfolio, to test it out. When I added in more money the All time percent change became inaccurate. For example I put 1K in initially, it grew to 1100, then I added in 13k and it grew to 15k. Its say there was a 25% increase in my portfolio but $1100 is only about 7%.
I love using the app, only reason I am leaving this review is so my UX can become better. Thank you.

Developer Response ,

Thanks for the detailed feedback! The good news is that some of the real-time data improvements that you mentioned will be released in the next two weeks. We are aiming for a 5-minute or less refresh rate across the app and a better experience at the start of the day. In terms of the performance data, we would love to do a deep dive into your account. Would you mind sending in a support ticket so we can find your account and follow up with you one-on-one? Thanks for the review, and thanks for helping us improve the user experience!

Lack of information

Dub offers a user-friendly interface that makes navigating the platform a breeze, even for beginners. The customer support team is responsive and helpful, ensuring that any issues or questions are addressed promptly. These aspects make the platform appealing at first glance.

However, one critical area where Dub falls short is transparency regarding profitability and the time it takes to see results. While the platform emphasizes ease of use and accessibility, it doesn't provide clear guidance on what users can realistically expect in terms of returns. This lack of information can lead to frustration, especially for users like me who have experienced losses instead of gains.

Copy trading inherently carries risks, and success often depends on selecting the right traders to follow and managing risk effectively. Unfortunately, Dub doesn't seem to offer sufficient tools or insights to help users make informed decisions about these factors. As a result, the platform may not be the best choice for those seeking consistent profits or a clear path to financial growth.

In summary, while Dub excels in usability and customer support, its shortcomings in profitability transparency and risk management tools make it a less reliable option for achieving trading success.

Developer Response ,

Thanks for taking the time to provide this balanced review! I appreciate you taking the time to call out our support team and platform design! In terms of the transparency aspect of your review, I am taking your feedback to our product development team. We are currently working on some significant updates to performance metrics and other risk-related metrics in the app, which should add to the number of data points a user can leverage. Thanks again for taking the time to leave this and let us know if there is anything else we can do to make your experience better!

Great support and huge potential

I was super excited to see an app like this as I have always wanted to be able to copy politicians trades. When I got the account I put a 500 in and eventually my account was slowly draining even though it said I was net positive. I contact their support team and they let me know that I had entered my email incorrectly and that I was being charged for the mailed trade confirmations and account statements. They were quick to respond and resolved the issue by taking care of the mailing fees and adding some cash to my account to even out the negative buying power I had.

I think this app has a great support team and I hope this app goes far in the future by listening to the comments from its users