Ducky's Express Car Wash 4+

I went to my local Chevron in Campbell CA where I used to get car washes. I had a free one which they did not honor because the change to this new one. The person working there was very nice (that is the only thing positive in this review) and she helped me with all the questions. When I entered the tunnel there was a guy with a small hose throwing water at my car(!) which actúa did not help. I was shocked when the car entered the tunnel. Before (former Chervron car wash) you’ll drive to a point and stop there. There was a mechanical arm going back and forth and cleaning your car. On this new one, your car is dragged through it. It lasts barely 2 minutes and the impression is that a large mop keeps hitting your car. It is super crappy and did not do anything to the small drops of tree sap my car was all covered with (the former one would have removed it even in the ‘touch free’ setting which was what liked about it. Even the ‘soft touch’ was ok for my older car. But this new one is complete useless. It seems like technology from 2 centuries ago and lasts barely two minutes (the other one was more than double even for the cheapest wash). I had to go back in again and even after the second wash the tree sap is there. A complete scam. If you do not believe it then go and experience it for yourself.

I tried cancelling my membership online, but there was no way to do that. I never created an online account nor does my card info or license plate link me to my account. I tried calling the location I bought my membership at. Some lady gave me a number to Chevron. I called her back and she said she can give me a number to the manager at the location I got my membership at. When I asked for her name, she hung up. I had to get a new card so that they don’t bill me again.

Do yourself a favor and do the same thing so that you don’t get charged monthly.

This app only lists partial locations. When you try to manage your account online, it refers you over to the app. But the app won’t let you list your location or it doesn’t have any of your account information. So in essence they make it very, very difficult to cancel, your subscription
Just don’t start with these people.