Description

Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.

What’s New

Version 3.40.0

We're always working to improve user experience in Duo Mobile. This update introduces various behind-the-scenes improvements and minor bug fixes to enhance your authentication experience.

Ratings and Reviews

2.4 out of 5
2.9K Ratings

2.9K Ratings

Angry-Johnnie ,

Interface, interface

As far as working as a 2fac this app is fine, it does that. The issue with it is that it’s a really simple app but has an annoying interface. If the buttons for the push notification could be moved to a more thumb friendly location that would be great. It’s just a screen with 2 buttons, there’s no reason to make me adjust my grip on the phone so I can reach the accept button. I should be able to pick the phone up and hit the button in one motion. Not pick the phone up fumble with the position in my hand then hit the button. It’s annoying and unnecessary. The whole screen is there to use for this purpose and is empty. The buttons are large but the phone screen is also large and it puts the buttons out of comfortable reach for one hand use. Stack them in the middle or something. Maybe a flick gesture, or both, I dunno.

Developer Response ,

Thanks for your feedback, Johnnie. I'll share your comments with our developers. You might find it easier to approve a push from the lockscreen, as seen in this article: https://help.duo.com/s/article/3142 Please give that a try in the meantime and see if it helps

scoopster ,

Handles an annoying task with aplomb

I hate the time required to perform two-factor authentication, and so was dreading when my institution began to require it. I was pleasantly surprised that the Duo app handles this task rapidly, much more so than any other app-based or text-based method I’ve used. Usually within about 2 seconds, I can approve a request with a single tap of my Apple Watch (the notification includes an “approve” button) or via two taps of my phone. I wouldn’t hesitate to switch to this system for any other account I use.

EDIT: looking in another review, it appears that I could also be quickly approving with a single swipe or 3D-touch and tap from my phone. Perhaps a brief blurb instructing this within the app would be helpful because I would have been doing so all along!

Developer Response ,

Thank you for your review of Duo Mobile, scoopster! We are glad to hear that you like using the app, and appreciate you sharing that feedback with us.

Stuball80 ,

Misplaced blame

After reading the negative reviews, I’ve come to the conclusion that people seriously need to take a moment to understand HOW 2FA works, WHERE and WHAT the roles/responsibilities lie and are for each vendor (eg Coinbase vs Duo), and WHY 2FA is important. Is the app perfect? No. Does it work well for what it was designed to do? Yes. Can it be improved? Yes.

Here is my wishlist to improve the usability of the app, hopefully the devs are reading! (1) I have well over 50 tokens (many from the same service), please introduce folders or a way to organize/group tokens. (2) Allow for custom icons instead of restricting it to just the ones you’ve decided to include; this would also help me find tokens more quickly. (3) Allow for token access from a widget on the lock screen (either display passcode or tap to immediately open the token in the app).

Developer Response ,

Thank you for your review of Duo Mobile, and for taking the time to share that feedback with us! We believe security should be easy and effective for all, so we are always working toward that goal. I'll pass your requests along to our developers for their consideration.

Information

Seller
Duo Security, Inc.
Size
29.7 MB
Category
Business
Compatibility

Requires iOS 11.0 and watchOS 2.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, German

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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