Description

Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.

What’s New

Version 3.35.0

We're always working to improve user experience in Duo Mobile. This update introduces various behind-the-scenes improvements and minor bug fixes to enhance your authentication experience.

Ratings and Reviews

2.4 out of 5
2.3K Ratings

2.3K Ratings

Angry-Johnnie ,

Interface, interface

As far as working as a 2fac this app is fine, it does that. The issue with it is that it’s a really simple app but has an annoying interface. If the buttons for the push notification could be moved to a more thumb friendly location that would be great. It’s just a screen with 2 buttons, there’s no reason to make me adjust my grip on the phone so I can reach the accept button. I should be able to pick the phone up and hit the button in one motion. Not pick the phone up fumble with the position in my hand then hit the button. It’s annoying and unnecessary. The whole screen is there to use for this purpose and is empty. The buttons are large but the phone screen is also large and it puts the buttons out of comfortable reach for one hand use. Stack them in the middle or something. Maybe a flick gesture, or both, I dunno.

Developer Response ,

Thanks for your feedback, Johnnie. I'll share your comments with our developers. You might find it easier to approve a push from the lockscreen, as seen in this article: https://help.duo.com/s/article/3142 Please give that a try in the meantime and see if it helps

ASkylitDrivePwNz!!! ,

Yo these reviews are brutal

I haven’t actually used the app yet and I’m annoyed I have to, but speaking realistically, 2FA is just a way for school to keep everyone’s data safe. It’s a fairly aggressive answer in my opinion, but I’m sure it’ll be effective. That’s a whole other thing hackers would have to infiltrate. So I’ll deal with the inconvenience.

But MAN the reviews are harsh. Kudos on whoever’s job it is to respond as the developer to reviews, you’re definitely catching all of them. I gotta ask, is there like a script you follow for most sorts of responses or is every response organic? Because some of the responses seem clearly prepared and almost glib to a certain extent, but others (especially responses to unnecessarily critical reviews) tend to be eloquent, but thorough in response to the defense of the service. When I read it I’m thinking “Man this guy really wants to try easing peoples uncertainties with the product.” So kudos!

Developer Response ,

Hi ASkylitDrivePwNz!!!, thank you so much for your review and kind words! To answer your question, we do our best to respond to every review that we can, and each response is organic. For the ease of convenience, we do reuse some past answers to frequently asked questions, but we modify these to tailor them to the individual reviews as much as possible. We are passionate about providing a great experience for our users.

scoopster ,

Handles an annoying task with aplomb

I hate the time required to perform two-factor authentication, and so was dreading when my institution began to require it. I was pleasantly surprised that the Duo app handles this task rapidly, much more so than any other app-based or text-based method I’ve used. Usually within about 2 seconds, I can approve a request with a single tap of my Apple Watch (the notification includes an “approve” button) or via two taps of my phone. I wouldn’t hesitate to switch to this system for any other account I use.

EDIT: looking in another review, it appears that I could also be quickly approving with a single swipe or 3D-touch and tap from my phone. Perhaps a brief blurb instructing this within the app would be helpful because I would have been doing so all along!

Developer Response ,

Thank you for your review of Duo Mobile, scoopster! We are glad to hear that you like using the app, and appreciate you sharing that feedback with us.

Information

Seller
Duo Security, Inc.
Size
28 MB
Category
Business
Compatibility

Requires iOS 11.0 and watchOS 2.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, German

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like