Durham Bus Tracker 4+

This app is not working more than it is working. You get a your child’s bus is running late call follow the bus on the app and the bus on the app is still showing at the depot. Now today the app has logged everyone out and won’t let anyone back in. You cannot follow the bus if you cannot get into the app. The technical support button takes you to a page not found page when you try to contact the app developers. What’s the purpose of having the button when it leads you to a blank page. Now no way to let developers know app isn’t working

This app is completely worthless and incredibly frustrating! More often than not, when you open it, it has logged you out and, when you try to log in, the system times out and locks you out. When it does happen to be working, about half the time the busses don’t even show any movement. Maybe it is a substitute bus that day - but it would not be at all difficult to set it up so the new bus location was shown. Clearly this app was created and never updated. If you are going to advertise this as a “perk” of using your bus system, make sure it at least works.

Like other reviewers, I have trouble with this app probably 90% of the time. Currently, no matter whether the bus is driving up my street or just leaving school, it just shows being at its parking lot. Useless.

National Express LLC is the developer of this awful app for Durham. The last upstate was two years ago. Is Durham no longer paying for service and updates from you? When schedules and buses are changing on a daily basis, this app is a really important thing for parents to have. Unfortunately, it’s just one more source of frustration regarding bus service for our kids.