Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. Ease is freedom from the waiting room.
The Ease App uses 5G, 4G, LTE or WiFi connections (when available). Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay.
Encrypted texts, photos and videos are sent at the direction of the patient’s medical team. In order to receive Ease updates, your medical provider must be signed up for the Ease program.
Key Features of Ease
- Complimentary to patient, family and friends
- Real-time Updates - never lose sight of your loved one
- Customizable Messages - open communication reduces anxiety
- Communications disappear after 60 seconds - nothing stored on mobile devices
- Patients select preference of update content - receive just texts, texts and photos or texts, photos and videos
- 256-bit encryption - we take security seriously
- HIPAA compliant - protecting patient privacy
We want to hear from you.
To find out availability in your area please email us at firstname.lastname@example.org or visit easeapplications.com
Ease works on virtually all carriers and networks but some carrier limitations may apply. Available for tablet devices as well.
Always Connected. Always at Ease.
- Bug fixes
- Performance improvements
- UI enhancements
Ratings and Reviews
Our world was under going major surgery and we were all very anxious. This app was a god sent in providing real time updates. Gone are the days of waiting around for updates. With each profess while in surgery we were informed. Once the doctor finished we received notice he was on his way to chat. We received a final update when in recovery. This app allowed us to move around the hospital and keep our nerves at bay. Thank you so much to the developers. Wish this service was extended to ICU.
DO NOT DELETE then try to reload it.
A friend of mine is in the hospital and sent me a link to EASE. I downloaded it first thing in the morning and kept waiting for update following her surgery that morning. I received no alerts or updates. I thought perhaps I had not selected the right options, although I don’t remember being offered any when I first signed in. So, I thought if I delete the app and reinstall it I could check for any options on how to receive messages. BIG mistake! When I tried to log in the second time I downloaded it, it told me that name and password were already in use and would not let me use the app. It was then that I looked at the help menu and saw, in small print, that you should not delete it. The “do not delete“ warning should be in large print in the very beginning of the set up, not in the help menu which people do not always look at.
Also, every other app I’ve had has allowed me to log in again after I delete and reinstall it. If you use the same login phone number and password it doesn’t make sense that you wouldn’t be able to get back in. I consider that a design flaw.
Helpful and reassuring app!
I’m a physician assistant and I didn’t know this app existed. My mother in law had heart surgery across the country and the OR team used this app to give updates throughout her operation. My uncle had bypass surgery 3 years ago and I was worried the whole time. This way, I knew when she was taken on and off bypass and as soon as she was done as well as other updates. What an amazing way to keep worried family members informed!
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Ease Applications, LLC
- 89.4 MB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- © EASE Applications, LLC
With Family Sharing set up, up to six family members can use this app.