EASY ASSEMBLY 4+

Been trying to install hks aventós wide door mount plate and lift hinge for about 3 days but your website and included directions are less than helpful. And all other videos are also not helpful.

Why should it be so hard to include a diagram where the measurements appear for placing the hinges? The most you can hope for is stopping their instruction video which has no pause button and taking a screenshot of the quick view of the diagram for installing the hinges. There is no such diagram for installing the part of the hinge that is attached to the door, it simply shows holes magically drilled that line up with the device.

If you were able to get someone on the phone the instructions are equally bad.

The desktop website is useful. I can’t get to the desktop website on my iPad, just the stripped down mobile site that doesn’t have any of the docs or downloads available from the real site. Instead, they push this app.

There’s almost nothing here. It’s just a few videos and PDFs that are missing from the mobile site. It’s painful to start, made me pick my language (which the iPad will tell you if you just ask), and a bunch of other things. All this, just to find out that the PDF that I know is on their website isn’t included in the app.

Clearly someone said “we need an app!” And the committee met, and the app was made, and the box was checked.

Just let me browse the desktop site from my tablet, please.