EASYPAY is a mobile app to make the customer experience in a Laundromat much easier by accepting credit & debit cards along with a customer loyalty program.
Bug fixed and performance improved
Ratings and ReviewsSee All
Do not use, you will be better off using atm and pay $3
This is probly what you may not want to use if you like to expedite payments of save time. Long story short it took 1:37 to process a payment and machine didn’t even work afterward followed by phone calls to get refund not worth it unless significant improvement is done. I can suggest few here.
1. Ease of use is not great. Scanning can be done for multiple objects at one time as opposed to scan one and set parameters and scan...takes too much time
2. You can benefit from cashing maybe?
3. It might worth exploring expediatong the payment transactions or use third party queries
4 please listen to customer feedback and improve. This looks more like alpha run or beta run...NOT customer ready in any measure
Worked okay, but...
I downloaded this with some trepidation. The last update was a year ago, and all the ratings are bad. The laundromat I was in wanted me to use it, though, so I counted on the protection of my credit card and went for it. Well, it worked fine (one small stutter with a machine that wouldn’t start at first, but it finally did), and so far no unauthorized charges on my CC. However, this gets one star from me for a few reasons: one, the lack of updates. I see the developer has other apps, but what’s the laundromat supposed to do once they are tied to this one? Two, all the bad reviews that are unaddressed. Three, and this is the clincher, I can’t cancel my account from the app, nor can I remove my credit card.
I tried this app for the first time at the laundromat yesterday. Took forever to set up because that part was buggy. I’m sorry I was so determined to pay by phone. It wasn’t responding so I’d start over. Then it finally got to the stage to ask if the washers started. I said no. It then said it was charging me anyway! I then went to the EASYPAY machine mounted on the wall. The actual cost of the 3 washers was $8.50. It charged me $50 on 5 separate $10 transactions!!!
With Family Sharing set up, up to six family members can use this app.