ecobee makes it easier for you to maximize comfort and savings without compromising your lifestyle. With the ecobee app, you could enjoy whole home comfort by adjusting your lights and temperature settings anytime, anywhere. Away from home? Make sure you’re saving energy when it counts, and keep tabs on the rooms that matter most.
You can use the ecobee app to:
- Breeze through installation. Videos and diagrams walk you through each step.
- Stay comfortable. Set up your comfort schedule and preferences to your liking.
- Get peace of mind. Adjust your temperature, lighting, and preferences anywhere, anytime. Turn wayward light
- Save energy. Switch your ecobee thermostat from Home to Away mode, and by turn any wayward lights off.
- Keep everybody else happy, even when you’re away. Adjust settings for a house-sitter, or turn on the lights to reassure a nervous pup.
Because we never take our users’ feedback (and fiery wit) for granted, we want more of your thoughts. firstname.lastname@example.org
We update the app regularly to ensure the best experience for you. In this version, we include a new, more secure login method, via ecobee.com.
Also in this version, we fixed bugs so that:
* You can now accept an invitation to an ecobee Home if your phone is running iOS 12; and
* The Apple Watch app now shows thermostats in homes you've joined.
This version also includes many other bug fixes and improvements.
Let us know what you think of this update at email@example.com.
Bewertungen und RezensionenAlle anzeigen
Great until it wasn’t
Update from original. They apparently fixed whatever problems and app is working fine again although I haven’t tried to reinstall the sensor. Still, I have a lot of smart home devices and apps. This product is the must troublesome. Biggest heartburn is that whenever there is a hiccup with my wifi, the ecobee products don’t reconnect automatically like all the others. I have to manually reconnect using device. Other than that happy with product.
My app starting popping up a screen that says one of my sensors is low on battery. I click ok and it says reconnected them comes right back and says low battery again. Changed the battery twice with no luck. The worst part is that I can’t get past that screen to do anything else. Can’t remove the sensor, change temp or anything, just see a screen with low battery warning. I went to desk top version and I can change temps and all, I removed that sensor from any thermostat setting on the desktop version but app still keeps popping up that screen. Freakin annoying as hell. Finally figured out how to unpair the sensor but that didn’t fix the problem. App still says low battery. The apps are totally worthless at this point as all I can do is see a screen that says sensor battery low. Infuriating to say the least. I wonder if the Nest product had these kind of issues
Sorry to hear this alert issue impacted you! We have fixed this bug and put measures in place to prevent it from happening in the future.
I really like this product, and I’ve had it for more than 3 years!
I installed my ecobee 2 more than 3 years ago. I did have an issue with the first remote sensor, but after contacting support, they sent me an additional one and it works flawlessly. I relocated the original sensor to a room adjacent to the thermostat and it now works as expected also. I have had times where I could not connect with my thermostat via the iPhone app, but I could not connect with other apps at my home at that same time, indicating that my very poor internet connection was temporarily down. I can find no fault with the ecobee app, and I have found their support to be extremely good. They talked me through an issue that was similar to the “learning” that a competing product performed that I did not want. I would certainly recommend this product, and would definitely buy another if I ever need a new thermostat! However, it seems unlikely that I will need a new one as this one does everything I want it to and more. Additionally, I find this product much more cosmetically pleasing on the wall than other similar products. The LED display is not too bright in the dark, yet bright enough to easily read in daylight.
Works but with problems
I have an Ecobee3 at my house and a latest generation Nest thermostat at my mother’s. On paper the Ecobee3 seems like it is better. More customizations, remote sensors have both temperature and occupancy information, native Apple Watch app (Nest discontinued theirs however there is 3rd party support although Google has caused some problems with that), Homekit, IFTTT support. Unfortunately the user experience can be frustrating. App updates break features. Ecobee servers go down regularly (either scheduled or unscheduled). Emails take several days to get a response and the first response will be a canned response without any value. It will take several replies to their response before you will get a reply that indicates they are paying attention to what you are saying. They really seem to be trying but it seems to be a perpetually unpolished product. The Nest thermostat and app generally just work (I’ve only contacted support once and once had to search google for a remote sensor problem). The Ecobee3 works well enough that I’m not going to replace it with a Nest (especially after Google’s takeover and Works with Nest discontinuation). But if the Ecobee3 died I’d probably buy a Nest.
Very sorry to hear about the poor experience you've had with your ecobee. I'll be sure to share with the team as we're always looking for ways to improve.
- 243.7 MB
Erfordert iOS 11.0 und watchOS 3.0 (oder neuer). Kompatibel mit iPhone, iPad und iPod touch.
- Diese App verwendet möglicherweise deinen Standort, selbst wenn sie nicht geöffnet ist. Dadurch kann sich die Batterielaufzeit verkürzen.
- © ecobee inc. 2020
Wenn die Familienfreigabe aktiviert ist, können bis zu sechs Familienmitglieder diese App verwenden.