ecobee makes it easier for you to maximize comfort and savings without compromising your lifestyle. With the ecobee app, you could enjoy whole home comfort by adjusting your lights and temperature settings anytime, anywhere. Away from home? Make sure you’re saving energy when it counts, and keep tabs on the rooms that matter most.
You can use the ecobee app to:
- Breeze through installation. Videos and diagrams walk you through each step.
- Stay comfortable. Set up your comfort schedule and preferences to your liking.
- Get peace of mind. Adjust your temperature, lighting, and preferences anywhere, anytime. Turn wayward light
- Save energy. Switch your ecobee thermostat from Home to Away mode, and by turn any wayward lights off.
- Keep everybody else happy, even when you’re away. Adjust settings for a house-sitter, or turn on the lights to reassure a nervous pup.
Because we never take our users’ feedback (and fiery wit) for granted, we want more of your thoughts. firstname.lastname@example.org
We update the app regularly to ensure the best experience for you. In this version, we include support for Family Accounts, an easy way for families to join and control their Home's ecobee devices without sharing credentials. Family Members will be able to view Home information, see and control devices in the Home and easily invite new Members to join the Home. Administrative privileges – including account changes, removal or registration of devices, or enrollment in services like eco+ – will be restricted to the Home Owner.
Also in this version:
* Your eco+ enabled setting no longer flickers after you change it;
* Smart Home and Away are now correctly displayed in the eco+ settings if you've enrolled in eco+, and under the sensors settings if you haven't.
Let us know what you think of this update at email@example.com.
Ratings and ReviewsSee All
Variable peak rate controls needed
Using a off/on peak electric rate with the power co. There is a peak relief feature in other areas, but I can’t rationalize why ecobee doesn’t let everyone in need opt into this feature. I tried to sign up last night. Got an email with a link. Clicked on the link and was sent to the exact same page requesting my email and credentials. Submitted the same information and was sent another confirmation link via email. Used the same email address as my ecobee account. Just endlessly repeats this cycle without any change to my app.
Why can’t I get peak relief? Right now I manually turn the thermostat off/hold until I’m off peak. Which isn’t very smart.
The thermostat is much better than nest (google owned) and I don’t worry about ecobee invading my home privacy. And it’s been very reliable and power efficient. My only complaint is not getting peak relief.
I really like this product, and I’ve had it for more than 3 years!
I installed my ecobee 2 more than 3 years ago. I did have an issue with the first remote sensor, but after contacting support, they sent me an additional one and it works flawlessly. I relocated the original sensor to a room adjacent to the thermostat and it now works as expected also. I have had times where I could not connect with my thermostat via the iPhone app, but I could not connect with other apps at my home at that same time, indicating that my very poor internet connection was temporarily down. I can find no fault with the ecobee app, and I have found their support to be extremely good. They talked me through an issue that was similar to the “learning” that a competing product performed that I did not want. I would certainly recommend this product, and would definitely buy another if I ever need a new thermostat! However, it seems unlikely that I will need a new one as this one does everything I want it to and more. Additionally, I find this product much more cosmetically pleasing on the wall than other similar products. The LED display is not too bright in the dark, yet bright enough to easily read in daylight.
Works but with problems
I have an Ecobee3 at my house and a latest generation Nest thermostat at my mother’s. On paper the Ecobee3 seems like it is better. More customizations, remote sensors have both temperature and occupancy information, native Apple Watch app (Nest discontinued theirs however there is 3rd party support although Google has caused some problems with that), Homekit, IFTTT support. Unfortunately the user experience can be frustrating. App updates break features. Ecobee servers go down regularly (either scheduled or unscheduled). Emails take several days to get a response and the first response will be a canned response without any value. It will take several replies to their response before you will get a reply that indicates they are paying attention to what you are saying. They really seem to be trying but it seems to be a perpetually unpolished product. The Nest thermostat and app generally just work (I’ve only contacted support once and once had to search google for a remote sensor problem). The Ecobee3 works well enough that I’m not going to replace it with a Nest (especially after Google’s takeover and Works with Nest discontinuation). But if the Ecobee3 died I’d probably buy a Nest.
Developer Response ,
Very sorry to hear about the poor experience you've had with your ecobee. I'll be sure to share with the team as we're always looking for ways to improve.
- 241.2 MB
Requires iOS 11.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © ecobee inc. 2019
With Family Sharing set up, up to six family members can use this app.