Mobility by Ecolane 4+
Self Service Transportation
Ecolane USA, Inc.
Ecolane's Self Service mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone.
- Flexibility to Manage Trips
- Empower riders with direct access to review and manage their trips
- View upcoming and completed trips, easily cancel trips
- Convenient Trip Details View
- Passenger notifications with accurate vehicle ETAs, reduce wait time
- Ability to follow bus on a visual map to see exact location
- Simple Mobile Interface
- 24/7 access to account profiles, settings and reservations
NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.
New features and improvements:
• Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on.
• Resolved issue where default device does not update when a different device is selected during trip booking.
• Resolved issue where trips weren't able to be booked during a specific time frame as expected.
Ratings and Reviews
I can never get it to take me where I need. I did figure out how to get it to schedule from hub to hub but I don’t see how that is very helpful if I need to be somewhere in the middle. Then when I do get it scheduled …from the hubs in bossier for example they drove right on past me going the opposite direction and there is not a bus stop on the other side of the road.. there needs to be a routes menu or stations map for this service and I do not revenue see a live map anywhere.
Use the phone, they don’t always use the app
Mostly, if its some kind of normal thing during regular business hours, ive never had a problem. Still, better have a plan B in case something happens and no one shows up
If you have some kind of appointment that is even a little bit out of the ordinary like a sleep study or an in the car covid test, use the phone. Do not use this app. It will screw up your whole life.
Learn HOW to read this app and its functions and what it can or cannot do. Never choose “other” is what i was told by a dispatcher. Your request hasn’t been assigned if you dont see the name of a company .
Poorly thought out for the most part especially for older people.
They need to add a real time real person chat function
Can't book rides-must call the agency
Been using the app since local transit district began offering it. Was incredibly convenient, and useful. Now...well you open the app to book a ride and have to call the agency. This set us back several years to say the least. This needs to be fixed ASAP. This is a matter of my child's independence to get places on her own. Quite a disappointing change. Might as well delete the app.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Ecolane USA, Inc.
- 57.2 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Age Rating
- © 2022 Ecolane USA, Inc.
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