Screenshots

Description

Ecolane's Self Service mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone.

- Flexibility to Manage Trips
- Empower riders with direct access to review and manage their trips
- View upcoming and completed trips, easily cancel trips

- Convenient Trip Details View
- Passenger notifications with accurate vehicle ETAs, reduce wait time
- Ability to follow bus on a visual map to see exact location

- Simple Mobile Interface
- 24/7 access to account profiles, settings and reservations


NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.

What’s New

Version 3.2.0

New features and improvements:
- Support for a notification about a new mobile application version available
- Support for notifications about vehicle arrival, rider no-show, or trip cancellation

Bug fixes including:
- Screen reader related fixes for increased accessibility support
- Fixes related to defining the date of birth in registration

Ratings and Reviews

1.9 out of 5
19 Ratings

19 Ratings

A Fortunate Cookie ,

Having problems

Currently every time I open this app I’m getting a error message and can’t see any scheduled rides

Developer Response ,

Thank you for your feedback. Our latest app release introduces significant stability improvements which should address the error message you were receiving in the past. Please let us know if you have any further problems in viewing or booking trips.

Ursvela ,

Fixed a reported bug with 2 days!! Much Appreciated

I started using the app about a month back and I liked the features like copy the previous trip, map indicating current location etc. there are some minor bugs here and there but still pretty much a wonderful app to use for everyday bookings.

Yesterday morning (after updating to latest version) the app stopped working for me and all of those who I know uses the App.

Reached out to the tech team over email and child see the issue resolved today with sniffer update.

Thanks to whomever worked on getting this fixed quick.

Rachel947 ,

Pointless App

What a pointless App! In order to even sign up for the site, you must pick an agency. When I pick my agency under the drop down menu, a message pops up saying it is not available and to call the agency instead. As an experiment, I chose several agencies and they all said the same thing. So, the bottom line is: I cannot even GET INTO the app to use it.

Developer Response ,

Thank you for your feedback that the sign up process was difficult for you. Have you been able to work with your agency to register for travel? They can help guide you through the information needed and get you an account.

App Privacy

The developer, Ecolane USA, Inc., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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