ECWORKS 311 mobile application is a combination of tools and services that allow residents to report and track non-emergency issues directly to city departments. The customized app offers a service menu that gives concerned citizens an opportunity to report community issues and problems such as graffiti, potholes, stray animals, streetlight outages, damaged trees, weeds, garbage collection, street maintenance, abandoned vehicles, broken water lines, sewer issues, signage issues, street pavement and more. The steps are as simple as uploading a photo and giving a description of the issue. Residents will also be able monitor the progress of the issue. The app will recognize the location of the issue and also alert the citizen once the complaint has been received. The City of East Chicago continues to work in many efforts to resolve city-related issues for you. This is a part of East Chicago’s ongoing commitment to solve daily problems that citizens recognize every day in an efficient manner. Get involved in your community by downloading the App now. It’s simple and easy.
Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes
We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests
We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.
Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors
Ratings and Reviews
- City of East Chicago
- 39 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Mature/Suggestive Themes
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
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With Family Sharing set up, up to six family members can use this app.