Edenred Benefits 4+

This app does not function very well. after signing up, I could no longer change my password. Passwords are constantly changing within this app so you never know what the password isWhen you do need to change your password. Their support page is horrible, as you enter all the details, but the submit button doesn’t function or work for pushing the request forward. Guess I will have to continue going to the website to monitor my commuter expenses versus using the app.

this application would benefit from user feedback. When used on the iPhone, it defaults the calendar to today’s date so that when you’re typing in historical receipts which it is for, and then you notice and try to go back and correct the date, it kicks you back to the beginning of the process. it also doesn’t allow you to store multiple historic locations supporting receipts. So you have to painfully type it in every time. It only has memory for the last time you input somethings so if you park or use different forms of commute, it is not catching those. The interface is very Squirrley and slides around when you’re trying to type, which makes it easier to make errors and then it is unforgiving. It’s extremely difficult to reach anyone of this organization to sew. The ability to report. Interface issues is negligible.

I’m trying this app again and I’m having the exact same issue as two months ago. There doesn’t seem to be any actual app support contact info. The phone number takes me to my organization’s benefits dept. I don’t think they can help me with the app! This app has proven to be a waste of iPhone storage space.

I’ve had this app for 15 minutes and I’m already annoyed. First, I’m creating a new account. I enter the required info and I get “member not found”error. Why would I get that error when I’m attempting to create a new account?? Next, I click the support link and complete the required info for that form and the submit button doesn’t work!!! Y’all gotta do better than this!