I’ve placed 5 orders in the past 24 hours and none of them are saving in my account, so I can’t access them. I’ve ordered in the past and have all those orders, but not these new ones. Also, sometimes I get a 504 error when I’m submitting the payment. The only way I know the order went through via PayPal (thank goodness I used them so I had confirmation you got paid for the order). Please fix.

If I could give them no stars I would. They over charge and don’t even give you what you paid for. I placed an order before Mother’s Day and order 6 cheese cakes with chocolate cover strawberries on top and added a balloon and a card. They delivered 3 cheesecakes with random chocolate bits and 3 chocolate chocolate strawberries 1 of the cheesecake looks like they picked the strawberries off. I took a photo I called them left voicemails emailed them no response. I went to Instagram and show them the photos that’s when they responded apologized and offered me a full refund they told me to wait 5-10 days to which I waited for and only was refunded $6 smh. when I reached out again letting them know hey you only refunded $6 my order was more than that they told me yea it was for the missing balloon and I’m like you told me full refund and if that’s the case what about the missing cakes? They said they would get back to me on that….(still waiting )They ruined Mother’s Day and kept my money do yourself a favor don’t buy from them save your money!

I can’t even believe my eyes with this company anymore. I should have taken heed when I saw they only had 3. something stars. Last year for my daughters birthday I specifically asked that they give me a call and NOT dump the edible items outside on the ground. I’m not sure about anyone else but I don’t put edible products on the floor and much less coming from a so called professional company. Anyway they did the opposite of what I requested and left my daughters gift on the steps in the rain and no one called. My daughter got home and told me that there was something outside from edible arrangements all wet. I was so embarrassed. I told myself well maybe they can redeem themselves so I’ll place a small order. I went to place a $35 dollar order and the total came to $60 because they charge taxes, a $10 hand delivery fee AND a $7 service fee. All I could do was laugh and proceed to delete what was in my cart. NEVER AGAIN. This is shameful all around for a company that already has a crappy reputation.

Since you can’t leave a review anywhere on their app or website, I’m writing it on the App Store. My most recent order from Edible Arrangements was my first & last order with them. My arrangement was made at the Murrysville, PA store. I ordered it for my mom & step dad’s 4th wedding anniversary. I had read some reviews after I ordered about deliveries not being made so I started to worry. Every time I checked my confirmation email to check the status, nothing was updating. So, I called the day it was expected to be delivered just to check the status. The woman on the phone was extremely rude to me from the start. As I went to say, “thank you, have a nice day” I was HUNG UP on as soon as I said “thank-“ the order was delivered. But, they forgot to add on the additional things I requested for the arrangement, which I paid extra for. Very disappointed with this experience. I also tried to call customer service & they are currently closed so I could not speak with anyone.