Take CTRL of your credit and debit cards with Educators Credit Union CTRL app. With just a touch of your mobile device, you can allow (or not allow) use of your card based on location, merchant type, transaction amount or a number of other factors. CTRL helps protect you and your money against fraud, which is especially important in this age of data breaches and hacked information. Lock your card when you're not using it and turn it on when you're read to pay - all with a touch. CTRL is available to Educators Credit Union Visa® credit or Visa® debit Card holders only. Visit www.ecu.com, http://www.ecu.com for more details.
App and UI improvements
Ratings and ReviewsSee All
Used to be my favorite app....
When this first came out it was AMAZING and saved me from fraud. I misplace my card often (whoops) and this is great to temporarily shut it off. This app has been glitchy for the last 6 months. There are places now that give me declined transactions even though I’m standing in the store and this never happened before. So now I have to remember to turn off the location setting at each of these places. The transaction history doesn’t show up correctly anymore. I have to go to filter and change it to Untagged for anything to show up and then it goes right back. For some reason my debit card keeps disappearing from the app (my husbands is still there). If I try to add the account it says it’s already added. So since it doesn’t show up I can’t control it or get notifications and every where I try to use it when it doesn’t show up ends up giving me a fraud notice. So now I’m out a working debit card with no one to talk to. I’ve installed and uninstalled this way too many times....
Transactions don’t match
This app is a great idea in theory, but needs improvements. There have been a few times that I log in, and have serious concerns as to if my credit card has been compromised - 1) only to find out it is still showing in the app as a pending transaction from over a week ago, or 2) the name on the transaction is just wrong, but the dollar amount aligns with a transaction I made. For example: I made a purchase from an online-only company, however, the app shows up as a purchase from GoodWill in the same dollar amount. I calmed down once I saw the ECU mobile site reflects with the correct name. (I have no problems with GoodWill, but honestly haven’t been there in years to shop.) Another feature of the app that would be a nice fix is the inconsistent login method. Sometimes it asks me to type in the password, while other times it uses FaceID.
Transactions Not Correct
This app would be great once they fix the issues. There are a lot of “pending” transactions when there really isn’t (i had to double check my educators app). And the name on the transactions are incorrect. I had to make sure that my credit card didn’t get hacked! There was a transaction that i did yesterday for the amount of $7.99 and it was for a grocery store; this morning the transaction said the correct amount of $7.99 but for the YMCA of Houston TX?? I live in Wisconsin so I had to double check my account to make sure it wasn’t fraud!!! Nope, there was nothing on my actual card pending for that. This app is just goofy like that and it needs to be fixed!
- Educators Credit Union - Ivanhoe Place Real Estate Llc,
- 93.8 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © Copyright 2013 Educators Credit Union
With Family Sharing set up, up to six family members can use this app.