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Description

Need to send a fax now? Start faxing in minutes with our award-winning fax app. eFax is the world leader in online faxing with millions of users worldwide!

Send, receive, view, edit and sign faxes wherever you are. The eFax faxing app provides the easiest and fastest way to turn your iPhone and iPad into a portable fax machine. No set-up fees or long-term commitment required. The eFax app is free to use with any eFax Plus or eFax Pro subscription.

eFax makes mobile faxing simple:

• Choose a local or toll-free fax number
• Send faxes to 200+ countries worldwide
• Receive and read faxes easily with enhanced viewing options
• Edit and sign faxes with the touch of your finger
• Scan documents with your camera and upload files from Drive, Box, or Dropbox
• Include an optional custom cover page
• Save important documents in the cloud with unlimited storage
• Print faxes using Air Print
• Forward documents from your phone by fax or email
• Manage personal and business contact lists
• Tag and access faxes conveniently on your mobile device
• Fax by app, email or website

The eFax app works with any eFax Plus or eFax Pro subscription. New users can download the app and sign up through iTunes (in USA only) or through the eFax website.

eFax Plus subscription details: The $16.99 USD monthly recurring fee includes 300 fax pages per month, and your choice of a local or toll-free fax number. The fee will be charged through iTunes when you confirm your purchase in the app. Manage your subscription in your iTunes account. Monthly subscription will renew automatically unless your subscription is canceled in your iTunes account by turning off auto-renew 24-hours before the end of the current period. Your account will be charged $16.99 for renewal within 24-hours prior to end of current period. No cancellation of current month allowed during active subscription period. For terms and conditions see https://www.efax.com/legal#agreement.

We appreciate your eFax reviews and feedback.

Download the eFax app to fax from iPhone today!

What’s New

Version 5.4.18

This release includes bug fixes and feature updates to improve your faxing experience.
We appreciate your eFax reviews and feedback.

Thank you for choosing eFax!

Ratings and Reviews

4.7 out of 5
16.6K Ratings

16.6K Ratings

Meganeff ,

Sent 7-page fax for free to the IRS

I signed up for a free account so I could fax some tax documents to the IRS without having to leave my house. Easy-peasy-lemon-squeezey. Well, kinda. I had more issues combining my document into 1 PDF than I had sending the fax. But I pay for the Adobe suite so once I got it sorted out it was relatively painless from there.

FYI -Sign up via iTunes for an easier cancellation process. If you sign up via iTunes, you can cancel in the App Store, but, if you sign up via a computer/website, you have to call their hotline to cancel. That’s a big NOPE from me. I think it’s grimey to not let you cancel the same way you sign up. Pretty sure it’s illegal in some places to require a phone call for cancellation, but I probably just made that up because it should be a law everywhere.

P.S. Don’t forget to cancel your subscription once you receive confirmation of receipt.

Developer Response ,

Hi, Thank you for your feedback and please be sure when cancelling your In-App purchase to ensure the auto-renewal is turned OFF. Should you have any questions in regards to this, please forward them to the Social Team at socialsuppot@efax.com and we will be happy to assist you. Thanks, ^DH

abridgepayano ,

Disappointed

I attempted to use the app and it will not send any of the attachments added to the fax. Just the cover page. I call customer service and told them the situation— I have attached 8 pages, however, it is only sending ONE page, the cover sheet. He goes through my file and takes a look at the account. He then proceeds to let me know that “everything is working fine, I see here that the fax went through perfectly”. Confused, I ask “wait, how many pages?”, he says “one”. Seriously. Was this guy not hearing my complaint in the first place? JUST THE COVER SHEET IS SENDING, I AM NOT ALL SET. I ended up thanking him and told him I would figure it out on my own. I then attempted to use the online portal to send a fax instead of the app— DIDNT WORK EITHER.

Edit: I got a notification from my bank that I was overdraft in my account due to charges from this app. Although I was on a free trial basis, I was charged SEVERAL TIMES, for several failed attempts at faxing. I called customer service a total of 3 times in one day. Come to find out, I was charged back to back to back for faxes that hadn’t even gone through. I really wanted to like the app but it’s a HARD PASS. I’ve already unsubscribed. The only positive thing I have to say is that they are willing to refund me. Haven’t seen it come back yet but I will stay in touch with them to make sure I get my refund.

Developer Response ,

Hello @abridgepayano, this is certainly not the impression we want you to have. Please send us an email to socialsupport@efax.com providing your account details and we will look further into this issue for you. Best regards^ AO

StPatsGuardian ,

Didapointed at lost info

Like service most of the time however there are hang ups and catastrophic loss of information if you accidentally let your account t lapse due to busy schedules or other oversights . In those events your entire fax history and account transaction logs are immediately erSed and I retrievable. Unless you sent yourself a fax copy with every fax you send to someone else, you are in jeopardy of having all logs and I do permanently deleted even if paying to have your account restored and pay all back payments owed. While any company would co sided storing info long term on a closed account as a serious problem possibly, storing that info offline for a few months. Say 6 and recouping any lost revenue and restoring the data would be a great win all the way around. This huge weakness in data integrity is a horrific detrimental system at eFax that I hope they will reconsider. I will be looking for a different vendor that can provide more security for long term data safety so that I will never be still more manually culling my incoming faxes from emails to reconstruct my logs and fax files, forget the sent faxes, they are forever lost and logs are near impossible to try to recreate.

Developer Response ,

Hello @StPatsGuardian, this is not the impression we want you to have. Once an account has been closed out all fax archives are purged for security purposes. Please message me at socalsupport@efax.com with your account details as I would like to look further into this matter for you to see if there is something else I may be able to do. Thank you, ^FM

App Privacy

The developer, j2 Global, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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