Screenshots

Description

Need to send a fax now? Start faxing in minutes with the award-winning fax app from eFax – the online fax leader with 10 million users worldwide!

Turn your iPhone and iPad into a portable fax machine. The eFax faxing app provides the easiest and fastest way to receive, view, edit, sign and send faxes wherever you are. No set-up fees or long-term commitment required – eFax makes mobile faxing simple.

• Choose a local or toll-free fax number
• Send faxes to 200+ countries worldwide
• Receive and read faxes easily with enhanced viewing options
• Edit and sign faxes with the touch of your finger
• Scan documents with your camera and upload files from Google Drive, Box, or Dropbox
• Include an optional custom cover page
• Save important documents in the cloud with unlimited storage and access faxes anywhere
• Print faxes using Air Print
• Forward documents from your phone by fax or email
• Manage personal and business contact lists
• Fax by app, email or website

The eFax app works with any eFax Plus or eFax Pro subscription. New users can download the app and sign up through iTunes (in USA and Japan) or through the eFax website.


eFax Plus Subscription Details: $16.99 monthly recurring fee includes 300 fax pages per month, and your choice of local or toll-free fax number. Subscription fee will be charged through iTunes when you confirm your in-app purchase. Manage your subscription and turn off auto renewal in iTunes. Monthly subscription will renew automatically unless your subscription is canceled in your iTunes account and auto-renew is turned off 24-hours before the end of the current period. Accounts will be charged $16.99 for renewal within 24-hours prior to end of current period. No cancellation of current month allowed during active subscription period. For terms and conditions see https://www.efax.com/legal#agreement.

We appreciate your eFax reviews and feedback. Please email us at iOS@efax.com.

Download the eFax app to fax from iPhone today!

What’s New

Version 5.4.9

Thank you for using eFax!
This release includes updates for new users signing up for service.

Ratings and Reviews

4.7 out of 5
9.6K Ratings

9.6K Ratings

LisaB702 ,

Long time user

I have been using the Efax app for four years and we love the app. It’s so easy and it works great. I have never had any problems or outages ever. They even changed my fax number to a local number after we moved twice and without a charge. It’s so convenient to be able to access my faxes right from my phone instead of having to wait until I would get home to look at the fax. Then I’m able to print out the fax for my next days work. Previously before Efax I kept a home phone just so I could have a fax, but I had to wait until I got home to get them. And do I have to mention the cost of that home phone just to be able to have the fax. I used to pay $22 a month for that home phone plus you know they add taxes & fees, now I only pay about half that and I’m charged once a year on my business credit card.

Developer Response ,

Hello Lisa, thanks so much for the stellar review and feedback. We appreciate you taking the time to post this and love hearing that the service and App has been so convenient for you while saving you time and money.
Message us any time at socialsupport@efax.com if you have any questions.
Thanks again, ^FM

abridgepayano ,

Disappointed

I attempted to use the app and it will not send any of the attachments added to the fax. Just the cover page. I call customer service and told them the situation— I have attached 8 pages, however, it is only sending ONE page, the cover sheet. He goes through my file and takes a look at the account. He then proceeds to let me know that “everything is working fine, I see here that the fax went through perfectly”. Confused, I ask “wait, how many pages?”, he says “one”. Seriously. Was this guy not hearing my complaint in the first place? JUST THE COVER SHEET IS SENDING, I AM NOT ALL SET. I ended up thanking him and told him I would figure it out on my own. I then attempted to use the online portal to send a fax instead of the app— DIDNT WORK EITHER.

Edit: I got a notification from my bank that I was overdraft in my account due to charges from this app. Although I was on a free trial basis, I was charged SEVERAL TIMES, for several failed attempts at faxing. I called customer service a total of 3 times in one day. Come to find out, I was charged back to back to back for faxes that hadn’t even gone through. I really wanted to like the app but it’s a HARD PASS. I’ve already unsubscribed. The only positive thing I have to say is that they are willing to refund me. Haven’t seen it come back yet but I will stay in touch with them to make sure I get my refund.

Developer Response ,

Hello @abridgepayano, this is certainly not the impression we want you to have. Please send us an email to socialsupport@efax.com providing your account details and we will look further into this issue for you. Best regards^ AO

bonz227 ,

Efax and it’s support are terrible

I downloaded the app to receive a single fax from a doctor (they had to email me because app never worked). Instead what I received were faxes to another person entirely. All extremely confidential medical faxes for someone else. Evidently someone had this # before me. She Didn’t tell others and now I get her (many) faxes.
I tracked down the doctors and told them. Upon telling eFax I wanted to cancel/have the number disconnected and gave them a heads up about the prior # owners faxes, they didn’t care whatsoever. In fact they said they could not help me cancel the number but to call iTunes (physically). Call “them”. I asked for some kind of lead, contact number etc, the support at eFax said google it.
In advance of this attempt with eFax phone support I emailed them three times. Zero response. This company is poorly run. The product terrible. There’s no control over numbers, who has what or what people left and when to “turn off”. I’ve worked with fax lines for decades and the phone company always notified the prior owner if rampant # of faxes were being misdirected. The doctor in this case has a requirement to notify her client base. She didn’t and eFax said sorry not our problem. I told the other doctor but eFaxs hands off, give us your money we can’t help approach is dated and terrible. Cannot recommend avoiding this app enough. Nightmare.

Developer Response ,

We're sorry to see you had this experience. If you are receiving unwanted faxes, we give the option to switch your number to a new one. If you need any additional assistance with this please contact us at socialsupport@efax.com. Thank you. ^AX

Information

Seller
j2 Global, Inc.
Size
121.8 MB
Category
Business
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, French, German, Italian, Japanese, Spanish

Age Rating
4+
Copyright
Price
Free
In-App Purchases
  1. eFax Plus $16.99
  2. eFax Plus $16.99
  3. eFax $16.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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