eharmony: dating & real love Ratings and Reviews

Found my match on eHarmony!

I was quite skeptical at first having used other dating apps that this one would be any better. But based on recommendations I thought maybe I would find some like minded individuals on here that were serious about finding a real match and not just a Friday night date. One week after being on the app a man with no picture but a wonderful profile and match score reached out to me. He sent me photos and encouraged me to Google his full name. I’m telling you, don’t overlook those pictureless profiles. There are some hidden gems just concerned for their privacy. We clicked like no man I’ve ever connected with before. Our high match score was very accurate to our personalities and communication style. It just felt so comfortable from day one. I’m definitely convinced eHarmony’s algorithm works! I have several happily married friends who met through eHarmony so I’m very glad I listened to them and paid the extra investment to meet someone of character and quality that checks all the boxes of who I’ve been searching for. It’s format is so very easy to use, has some great questions that elicit personality and interests and makes for a very user friendly experience. The only thing I wish it had an easier way to delete your account. It took a lot of emails to customer service. Maybe just give subscribers a delete button with an Are you sure? Prompt. Otherwise totally happy!!

Trust Eharmony’s Process

This was the 2nd time trying Eharmony after being divorced for 20 plus years. The first time was a good experience but didn’t find the Mr. Right but that is probably because I didn’t utilize it long enough or just maybe God had other plans. This past February after getting frustrated about dating again and about to give up I signed up with Eharmony second time. Within the third week I just wasn’t feeling it and didn’t see anyone who clicked for me and I was ready to give up so I logged off for a few days. Then I thought to myself, R.... you signed up for six months and you need to give it a little more time so I logged back on and found T.... within a few minutes. After reading his profile and looking at his pictures, I was intrigued so I sent him a smile. Within a few hours he was smiling back at me. We chatted through E for a few days. After learning that he loved God as much as I did and how easy it was to chat with him, we decided to meet in person the following weekend. That first date we both knew this was going somewhere. We spent the next day together after going to church. Three months in and we knew we were going to get married. We plan to wed in October. True love and the right person is out there. Don’t give up. Let Eharmony help you find the right person with their process. I highly recommend it.

Developer Response ,

Hello,

Thank you for sharing your success with us! We’re glad you found someone special through eharmony. We'd love to hear more. If you're interested in sharing your story with us, please head to our Help Pages (linked at the bottom of our website) and search for "Success" to get in touch with us. We look forward to hearing from you

This is a scam, save your money.

I have a STRONG feeling the 5 star reviews are bots or paid reviewers meant to offset the volume of 1-2star reviews. It’s cheaper and easier than listening to the feedback and changing.
First the price, this is ungodly expensive. They claim it is because of the research it took to make their gimmicky test. Let’s be honest this site is almost over 20 years old, the test has long since been paid for. And to add insult it’s not really a ‘monthly’ subscription if you are forced to pay in 4 lump payments. The word you were looking for is ‘quarterly’….
Second, NOBODY is using this. I am just outside DC, one of the most densely populated ‘single yuppie’ areas in the country. There are a Handful of profiles. Not a handful that I liked or matched with, a handful period. And of those most were dead profiles. This is probably due to the prohibitive cost driving everyone to competitor apps, which is where I will be heading.
Conclusion, this may have started as a legit dating sight but they have not adjust or innovated at all to keep pace with the competition. Now the bulk of their revenue is people paying their prohibitive cost once then leaving seeing it’s crap and leaving. Save your money, it’s a scam.

Think Twice Before You Fall For Empty Promises

My experience with eHarmony was like a bad breakup. So before you decide to pull the trigger on the membership make sure you understand everything up front and more importantly your area has enough people participating. I came in being hopeful because of how they’ve advertised on how different their process is from typical dating apps. However, it came with short falls. Like in a normal relationship you hope those short falls don’t become a problem so you give it a try. Don't do it. We all have preferences on who we are looking for and well when I applied my requirements my choices were very limited. I kept thinking it would get better but saw more incomplete profiles, no photos and even less of those profiles responding. I had finally given up and reached out to them for a refund for the remaining time I had on the membership. Of course like asking for divorce they said no way. For the amount of money you spend on here, really consider if you are in for the long haul before your refund period is up. Mind you the period isn’t really long enough to really understand how the application works. My current results are 15, half of that are incomplete profiles or no photos and the other half not responding. All eharmony has to say is relax my requirements. Ask yourself would you relax your requirements if you're spending that much money? This was my experience and I wouldn't recommend it.

Cannot see pictures

I downloaded eharmony thinking I would give the dating app world a try. After spending an hour answering questions about myself and to hypothetical situations I get to fill out some written responses that other people will see. I didn’t mind the process for setting up my account, it challenged me to be open and honest with myself and the people I might meet. Once I finally to upload a profile picture and get to see my matches the first thing that stood out was that the pictures were blurred out. Initially, I believe there may be a loading issue or something of that nature… nope. Gotta pay in order to see pictures. For the majority of people, I would assume, being able to see the people you’re talking to is very important. Psychologically speaking, in the real world any grounds for sexual attraction are the initial means for engaging in conversation with the opposite sex. And by the seems of it, that’s the only thing you pay for. Not a great first impression, and unfortunately the only impression you will get from consumers like me. Limited time offer to immediately invest in several months of using the app or you get no deal. I’m not even convinced that online dating is something I’m interested in, and the moment I get to explore this avenue I’m being asked for money to access one of the most basic features of the app. It’s a pass from me.

THE worst dating service you can use

2022 Update: Let me be clear: this company is atrocious. If you’re on this app page, RUN. Not only is eHarmony functionally terrible as I described below, but they are predatory and have outright disrespectful customer service. They’re refund policy is sleazy, and they hold your information with an iron grip (I had to ask no less than 4 times to get my account deleted, taking months for it to finally happen). You are not a person to them; you are a bag of money, and they will treat you as such. DO NOT JOIN!

Can only speak for my age preferences: 20-28, the pickings are VERY slim for that age group even though I’m in Los Angeles. There’s more bots (or profiles with mysteriously little info & no pic that never get updated even days/weeks later). One of the smallest pools of the major dating services. It’s also just not engaging to use. You go through the effort of filling out all your information and then it just plops you on a single page of the same of old profiles that will hardly ever update or even just change order. A dating service that’s giving you the same options 2,3,4 weeks later is not a good one. There’s nothing to encourage you to look at anyone. It’s like an office directory for dating - cold & boring It’s not modern, it’s not that intelligent, and it’s not even that real from how many “blank” profiles I get fed on a regular basis (Pics should be REQUIRED)

No active members. Scam.

I joined Eharmony for the same reason most do. I wanted to find someone who was serious about a relationship and not just looking to hook up. Unfortunately, there’s no way to know how many active members there are, which is by design. Eharmony knows if they showed you the real numbers, no one would join because of how absurdly few active members there are. After I joined, I set my criteria to 18-40 within 200 miles. I had 42 possible matches. 42. And I have know idea how many are paying members. If I had to guess, I’d say 10-15%, and that’s being generous. Once you pay, there are no refunds, and they make it so you need to buy for at least 6 months to get one of their “deals”. So I’m paying for the possibility of about 5 realistic potential matches, and that’s if every single one of those 5 appealed to me and me to them. I widened my search to the world and got many more matches, but no one is realistically trying to start a relationship on different continents. Eharmony is a scam. Plain and simple. They try to use Christianity as a platform to take money out of people’s pockets. They should be ashamed of themselves. Do not waste your money with this app. Once my 6 months are over, I will delete this and never return. For now, I’ll keep my app and hope that my soulmate is as gullible as I am.

Stay away from Eharmony. It’s a scam.

Absolutely pointless

I tried this app and someone messaged me before I even finished my profile (😒)
When I did finish I was surprised to see these fools don’t even show you the photo of people who they match you up with. They show the race (if selected) and the bio and stuff but not the photo. I feel like that sets up for people to swipe to satisfy their race fetishes rather than to care about the person. That and you have to PAY if you want to message someone or just see their photos. There is literally no point in this app for people who genuinely want to meet people for reasons other than blind dating or for a one night stand. I’ve never in my life been more disappointed in an app like this. I would get the same results posting a photo of myself with the hashtag single on insta with my DMs open to everyone. This app is a joke in comparison to apps that already exist such as Tinder. They made me fill out a questionnaire and it felt so pointless to do because they were cookie cutter multiple choice questions that you'd see on a job application or something. This felt like less of a dating app and more of a data collection app. I wouldn’t spend a single penny on this and I urge anyone interested in dating apps to just opt for Tinder. You’ll find the same stuff there but in a more secure way and with less restrictions. Not the best but it’s better than this.

Forceful with No Guarantee

They force a long-term Subscription on you, Not even offering a free trial to see if it’s for you or not. Ive now tried every dating app and because E-Harmony does not offer month to month or new user free trials they are the worst in this platform.

Ive come to the sad conclusion that these dating platform's are in it for profit and self gain, capitalizing on the loneliness, feelings of other individuals. I guess they did not get the memo about the worlds monetary inflation.. The only thing to do is get out more, find public outlets and engage woman and the like, socially, friends or otherwise. Which is fine by me, rather do that then support corporate greed.

On other platforms I also encountered a bad case of Superficiality, at least on the Woman's side, you have woman that basically flash you. Showcasing what their about (Their Twins).. As a woman you should be more than that.. Most woman have unrealistic high expectations like “If you cant make me laugh all the time” or they want to date someone that looks like Chris Hemsworth. They leave you with Ultimatum’s.. while realistically you wont ever find a perfect partner. Im sure these poor traits exist on the men’s side as well but from what I've seen most of these woman are not looking for something real and long term and only seek validation. Well thats fine, but you can do that any place, Just not on my dime..

Nothing if you don’t pay..

You cannot view photos, send messages or pretty much anything unless you subscribe for a YEAR.. people don’t want to pay for an entire year especially if they are just looking or if they find that someone special in a month. If they switched to a month by month subscription instead of a one time recurring yearly payment, people might actually use it more. Having an actual photo verification system and not showing profiles that have no photos for paid users would benefit this app. If your not looking to pay don’t bother.

EDIT:
After receiving a response from the company, my review remains unchanged. They tried to use employee numbers as an excuse to why EVERYTHING is hidden behind a pay wall. So I can’t view just the photo of people because you have over 200 employees.. right… I rechecked because they said that they offer 6, 12, or 24 month billing, however the app, what this review is about, only has a 12 month option at least mine only has that option. There are plenty of other apps out there, and you can use those for free, see pics of people some allow you to see matches, some will allow messaging for free, yet every feature is behind a pay wall with eharmony. Wait I can read a bio.. oops guess that’s all you get, when 80% don’t bother with one seems kind of pointless.

Developer Response ,

Hi,

We can understand that you expect dating with our app to be completely free, as you may have experienced with other dating sites or apps. However, at eharmony, more than 200 employees are dedicated to make online dating a safe experience for you. We support and advise everyone along their journey. We offer Premium Memberships for 6, 12, or 24-month plans.