ekar Car Rental 17+

Name: ekar Car Rental
Rating: 3.9 (14 reviews)
Author: Ekar fz llc

Ekar fz llc

- 3.9 • 14 calificaciones

- Gratis

Capturas de pantalla del iPhone

Descripción

Unlock the freedom to drive, anytime, anywhere, with ekar’s seamless car rental platform. Whether you need a car for an hour, day, week or a month, ekar makes it easy to rent a car in just a few taps with no deposit and a wide selection of vehicles available at your fingertips. ekar gives you access to reliable, affordable, and flexible transportation, 24/7.

Why Choose ekar?

• Flexible Rental Duration: no long-term commitment needed, you can book by minute, hour, day, week or month.
• No Deposit Required: rent your nearest car with zero hassle.
• Keyless Entry: reserve, unlock, and start your vehicle seamlessly right from the app.
• Multiple Car Types: choose from a variety of vehicles to match your needs, from compact cars to spacious SUVs.
• Transparent Pricing: know exactly what you’re paying with no hidden fees.
• Convenient Locations: easily find and pick up cars everywhere, either next to your home, office or mall.
• Eco-Friendly Options: Opt for electric vehicles and reduce your carbon footprint.

How It Works:

• Download the ekar App: Sign up and upload your driver’s license in minutes.
• Find a Car Near You: Use the app to locate the nearest available vehicle.
• Unlock & Drive: Use your phone to unlock the car and start your journey.
• Pay as You Go: Only in KSA pay for the time you use the vehicle, with fuel, insurance, and parking often included, or, You can choose to book the car for a day, week or even months.
• End Trip & Drop Off: Park the car in a designated area and end the trip in the app.

ekar Car Rental Available Across:

• Riyadh
• Dubai
• Abu Dhabi
• Jeddah

Perfect for Every Occasion:
• Running errands
• Commuting to work
• Weekend getaways
• Exploring new cities
• Moving Houses
• Shopping Trips
• Replacing your own vehicle

Skip the hassle of traditional car rentals services, and enjoy the freedom of on-demand mobility with ekar!

Download ekar Now and Drive on Your Terms!
For more information, visit https://ekar.app/
For assistance, reach out to us on help@ekar.me

11 oct 2024

Versión 8.6.1

We update the ekar app frequently to make it faster and more reliable. This version includes performance improvements and optimizations.

3.9 de 5

14 calificaciones

Incredibly easy app and service

The ease of use is amazing! The cars are great and well placed around town.
The only negative i would say is that they dont cover Saadiyat island in Abu Dhabi and there is no email to warn you that your documents have expired before u actually use the app after some time.

Bad UX Design

Your service is really awesome, but the app lacks a lot of user experience. And need more user testing and Ux research.

There is a lot of missing behaviors.

You can book a car, and once you reach the car, it doesn’t start. And when i called the service center they told me that this car is not working please choose another one.
(So why your putting not functional cars on the map?)

Second, I booked a car for a month, the delivery spots said its between 12-3 pm when i finalized the booking it showed me that the car is pending and the delivery is between 3-6pm, and after calling many times the support told me that this car is not available and we have one but its doubled the price. (1- why ur putting unavailable cars on the list? 2- if the car is not available why I dont receive any message or alert that this car is not available? 3- why do you make the user wait all these hours and at the end you said its not available?)

I like your service! And i like your cars! But please get a proper UX Designer and fix the app!! Thank you ♥️

Hi Youness,can you please send an email at help@ekar.me to our team and a suitable time to voice your suggestions around our current UI/UX and how we can improve on service in your eyes. Customer feedback plays a massive part in our business, and we are always open to constructive feedback. If there is an error (for whatever reason on our part), our team will do their best to address this for you quickly.

Good idea - Poor execution

The application user experience has a lot of room for improvement. You’re required to take 4 pictures of the car but unfortunately the app is poor so you have to take each picture multiple times. It’s practically a guarantee that you will get the msg “We’re sorry, it seems like something went wrong, please check back at a later time.”

Since there are no public reviews of the vehicles, you have no idea of the state of the car you are renting. When I had a recent issue with the air conditioning of the car, I called the customer service line to ask for a refund for the day that I did not use on the booking. They refused to even investigate the case and told me the booking is not refundable. Also there was no Manager available to speak with so I was stuck with two customer agents who provided nothing close to decent customer support. There are much better alternatives in the market

We're truly sorry for the unsatisfactory customer service experience you had 😕 This isn't the level of service we aim for. Our multilingual team is here 24/7 to assist in a friendly and helpful manner. Reach out via phone or email for better support. 🌟🕐📞📧

Ekar fz llc, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.