EL AL 4+

One of my favorite apps!

Love this app since it is user friendly and easy to find what you are looking for, offers extra helpful features like a check list to help you prepare for your trip as well as packing and checking your passport expiration date. And much more like the weather at your destination, places to visit and much more ! The only thing it’s missing is the option to add the boarding pass to the “Wallet” for iPhone users. This would be VERY helpful !

Developer Response ,

We're always working hard to improve the app. Thanks for your download and feedback.

So utterly worthless that it must be intentional

I like to search for a flight on the app and then use the blank white screen that I get as a low intensity flashlight. Otherwise the app has zero function. I’m embarrassed to admit that I’ve actually tried to check my flight status and even book my flights on the app many times. I do this out of habit because it’s so convenient on the united app which works perfectly. Unfortunately, I’m sorry to report that I have never once succeeded in getting a single morsel of information or usefulness from the el al app. It simply does not work at all. Even the simplest tasks just don’t work. It’s literally useless. It would be more convenient to not have an app at all so that I don’t bother wasting my time.
El al represent the country that invented the computer processor and the USB and every other high tech gadget but they can’t manage to make a basic app that every other airline has.
I like to think that they have some intentional security reason for purposely not offering a functional app because if they literally got a random Israeli off the street to make a proper functional app they could get it done tomorrow .

App is unstable

I use many airline apps and this is the worst. The first time I signed up I could not update my name. Multiple times I can’t get into the app it just circles and circles and I can’t get in. “Service is not available “. While I signed up with Face ID sometimes It says “not available”. I tried to tie in my Matmid number at check in and it doesn’t recognize my number. Trying to log in to get my boarding pass it kicked me out and then I got a message in Hebrew even though I had the English tab marked. I could not get out of the loop. I tried to log back in as I received no confirmation of my boarding pass and I was told I already checked in. It was difficult to find the actual boarding pass. The first time I used the app your birthday application did not work. I could not set the proper birthday. Luckily we had a computer around and could log in that way. Please check out why your app is so unstable.