Elevations Credit Union Mobile 4+

It’s so much better than other financial institutes. Elevations is a good credit union. The app keeps getting better which is more than others can say. I love the auto capture feature and the fact that they display what needs to be written on the Check when the camera is pulled up to mobile deposit. Thanks!

Pretty good for the most part. Have recently been having issues with check deposit. App layout is not great for check deposit. There’s now a white block at the top where it says “endorse” so you can’t see exactly how it’s supposed to be captured by the camera. Honestly the whole layout of check deposit needs to be redone. It’s pretty annoying. Words constantly cover up what you’re supposed to see. As a bank though, elevations is ok. Nothing great. Signed up in college and the customer service is about the same as it was then. No improvements.

App was fine now it’s buggy, laggy, oh and did I forget to mention I deposited a check into an elevations atm and 24 hrs later all those funds were withdrawn because it’s “missing?” It’s hardly my responsibility after the method of payment has been inserted into the atm and listed as completed. Honestly I heard good things but lately Elevations has hardly lived up to the standards everyone blew out of proportion, I’ll honestly probably be closing my accounts with them because the customer service side is also very frustrating and truly only exists over the phone where you can wait for an entire hour to be told, “we can’t do anything.” ...fantastic. 👎