Emaar One 4+

Unit 3204

The service of the customers is really bad and you can not get an answer or a person to talk to, it’s one way relation and nobody is talking care of us. I did not receive my unit because I still didn’t have a report that all the points raised from my side were completely done, also Emaar started the services fees although I didn’t get my unit, this is not acceptable and should apply after receiving the unit and not before, please send me a name or an email address to send my comments.

Ответ разработчика ,

Hello. Thank you for reaching out to us. Please accept our apology as we are working relentlessly on improving our services, could you please share with us your property details and more about your issue through the WhatsApp option available on Emaar One application. Thank you!

Great App but could use more features

Would be nice to have these services also offered in the app:

- In home services, adding curtains and blinds work.
- Allowing residents to submit complaints and suggestions.

Ответ разработчика ,

Thank you for your positive feedback on our app! We're thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to continuing to provide you with top-notch service.

Forced to change password every time you log in!

Every time you log in you’ll be forced to update the app. Every time you log in you will be forced to changed your password, jumping through multiple steps.

I’m using it 3 times in 3 months, I’ve had to update every time. And, despite having facial recognition to open the app and having my password stored on my phone, it always says my password doesn’t match and I’m forced every single time to reset my password (I just use the same password each time) and it never ever works each separate time I’m logging in.