The Empire app helps you make healthy happen, wherever you go.

This app is for plan members in Medicaid Managed Care, Child Health Plus and Essential Plan.

With the Empire mobile app, you can:

Log in easily and securely with Touch ID/Face ID.
Find a doctor, hospital, pharmacy or specialist that serves your plan. You can search by city and state, specialty and plan.
Always have your member ID card with you to view.
Find a Community Service Center near you.
Get important notices about your benefits
Check your symptoms with our symptom checker.
Call a registered nurse (RN) to talk in private about your health anytime, day or night.
Manage your prescriptions. Order refills, track your shipments and view your pharmacy claims (if applicable to your plan).

What’s New

Version 6.3.1

[+] We’ve added extra features to the New York Empire app for our members

[+] Improvements in the overall stability of the app

Ratings and Reviews

2.0 out of 5
28 Ratings

28 Ratings

Enderofthesand ,

No point downloading this app

If you call after hours it instructs you to download and use the app or call back the next day. But if you download the app it LITERALLY does not allow you to log in. There is no point in downloading this app.

china6767 ,

I’ve been trying for the longest

Ever since I downloaded this app I only been able to use it once in a few months can anyone tell me where can I complain about this it’s crazy.. Why download something that don’t work people fix it..

H Bomba ,

Doesn’t recognize your member ID

Sooo, pretty useless. Why do they continue to advertise this app on the site when it seems I’m not alone here in not being able to log in.

Developer Response ,

Hello, sorry to hear you are having problems with the app. We are here to help! Please email us at with a detailed description of the issue you're experiencing so that we can investigate and find a solution. Thank you!

App Privacy

The developer, Anthem, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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