Ent Mobile Banking 4+

Coming from a pretty limited digital bank to ENT I didn’t expect the app to have so many convenient controls and features. So far I really like it! No complaints, so I’m giving it 5 stars for its dependability and convenient features.

I also have a few suggestions for the future.

-Money insights built into the app. I see there is a separate “lite” app for insights but it would be nice to have it integrated so you aren’t having to flip between two apps to check your spending habits. Or at least have a button inside the regular ENT app that opens it up so it can be easily and naturally accessed.

- UI update. The app works really well but it has a bit of an outdated look and feel. I think it could do with a nice, updated refresh to look more current and competitive with other institutions.

- Support to link with more banks. I notice it is pretty limited on how many banks you can link to it in ENT’s app as well as how many outside institutions or apps can instantly link with ENT on their end. It would be nice if more were compatible so you don’t have to manually link with the routing and account number each time. And my online bank is also not supported in ENT’s own app.

- Zelle integration within the app to send money to friend/family

Thank you for your kind review! We have a full version of Money Insight available within Online Banking. The link is within the main menu :) Please let us know what bank you are unable to link to and whether you are referring to Money Insight or as a transfer source/destination. Contact our eServices team at 719-550-6805 and we'd be happy to dig into that deeper with you!

Ent has become my favorite financial institution and now it’s app is right there in the same ‘excellent’ column. No other money institution has the same ease of use or set up as Ent. I have tried to set up other bank’s mobile apps on my iPad, but they all require use of a cell phone to confirm the set up. Hate to break it to them, but some of us actually live in remote areas that do not have cell service. Ent has a work around for that eventuality. Bless them. The app is also very easy to use and changes in my balance are nearly instantaneous. Also, the one time I had to call support, the phone was answered on the the second ring....by a real human! Amazing. I can not recommend both Ent Credit Union and the mobile app more strongly. Well done, dear developers. 👍

Thank you for your kind review!

My small business employer uses deluxe e checks to pay some of his employees. I am a very very long time member of Ent. After a couple months of going into Ent branches to successfully cash these checks, I am now told that the only way Ent will accept these checks….is now via mobil app. I am very puzzled why they cant accept the physical check, (and place a hold if need be)…at the Ent physical locations🤔
I do view their “new policy” as very much less than user friendly. After approximately 40 years of membership, and all the business with Ent in the past; I suppose it is now time to consider taking my business else where, where “low maintenance” members are truly valued.

Miffed in Colorado Springs!

We apologize for any confusion on your ability to deposit these checks. You are still able to deposit these at our service centers, but you also have the option for mobile and ATM/ITMs. If you would like to provide more details or discuss this further, please contact our Senior Digital Support Manager at 719-550-6377.