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Ratings and ReviewsSee All
I have been a loyal subscriber to this for over 30 years and lately this application is testing my patience. I cannot receive the latest issues, even after syncing, restoring my issues and I went as far as deleting the app and reinstalling it. When I called customer service, no one could seem to address my issues and even went as far as telling me that my subscription had been cancelled, but could not even give me a answer on why. I did figure out that it had not been cancelled, which made more more upset that I was lied to. Once I was finally told that it was going to a month to month basis, did I get the August issue. I received a alert telling me that the September issue is available on Friday and as of today, still no issue on my iPad.
I love reading this, but I am to the point of canceling my subscription and will get my entertainment news else where. If anyone can fix/address this issue, then I will keep my subscription, but it needs to be addressed quickly. Send help!
Developer Response ,
Thanks for taking the time to give us a review, stillnoturtoy. Please be assured that you will get access to all the issues included in your account. If our support team have not already resolved this for you, please contact them at firstname.lastname@example.org quoting ref 867202 so they can help you with this. Thanks a lot.
I can’t seem to access any of my issues. I’m a subscriber and it keeps asking me to either purchase or start a free trial. Read other reviews on here and have tried what the developer has suggested of choosing the print/digital subscription and logging in with my email or account number. Logged in with my email and I have nothing in my library and I either have to purchase or try a free trial. I tried logging in with my account number and just trying to figure out where in the magazine my account number is located was a chore on its own. I basically had to go to the EW website to look it up. Once I found my account number, I tried using it to log into the iPad app and of course i got an error message saying it couldn’t log me in at this time. Reading the number of recent 1 star reviews on here and all pointing out the same issues, this app is absolutely garbage. I’ll give a better a review once the developer fixes the app.
Developer Response ,
Thanks for taking the time to give us a review, marc1601. Please be assured that you will get access to all your issues included in your account. If our support team have not already resolved this for you, please contact them at email@example.com quoting ref 826421 so they can help you with this. Thanks a lot.
Frustrated Like Others
I’m having the same issue as a lot of others folks since the update to the app a few weeks ago. The last issue I was able to successfully download was April 5, 2019. Tried to download the new Avengers Issue for April 19 and it keeps wanting me to purchase or start a free trial. I already have a print/ digital subscription that is good through April 2020 so I shouldn’t have to purchase anything. Check my account online an everything looks fine.
Tried the suggestions listed here where I logged out and back in an that didn’t help. Also deleted the app entirely the reinstalled and logged in. Still the same issue where it wants me to pay. I was used to being intermittently logged out but not being able to get my new issues is extremely frustrating.
Developer Response ,
Thanks for your review, topdog84. Please note that the first time you access to your library on the new app, you will need to register your email address to connect it to your Entertainment Weekly account. To do it, just go to Account > Sign in > Print + Digital Subscriber and enter either your email address or the first 9 digits of your subscriber account number. If you require further assistance, please send an email to firstname.lastname@example.org so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!
- TI Media Solutions Inc.
- 155.4 MB
Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Catalan, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese
- Age Rating
- Infrequent/Mild Horror/Fear Themes
- Infrequent/Mild Profanity or Crude Humor
- Infrequent/Mild Mature/Suggestive Themes
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- Infrequent/Mild Sexual Content and Nudity
- Infrequent/Mild Cartoon or Fantasy Violence
- © Meredith Corporation
- In-App Purchases
- November 1, 2011 $4.99
- December 02, 2011 $4.99
- December 09, 2011 $4.99
With Family Sharing set up, up to six family members can use this app.