Epermarket & 這様生‪活‬ 12+

Yingshang (shanghai) International trading Co., Ltd

Designed for iPhone

    • 2.8 • 28 Ratings
    • Free

iPhone Screenshots

Description

-- Fixed some known issues and detailed optimizations

--Fresh & imported foods at the touch of a button
--Touchez le bouton pour accéder à des produits frais & importés
--Epermarket这样生活——线上精品进口超市
【自营物流当日送达】
◆冷冻、冷藏食材全程冷链配送,自营物流团队保障配送品质、速度、服务。
【8000+全球甄选食材】
◆进口食材品类丰富,国际选品团队为您带来世界地道美食。
◆国内36家生态小众农场合作,跟随四季变化畅想新鲜蔬果。
◆当季蔬果、肉类、乳制品、鸡蛋、米面粮油,
◆海鲜水产、南北干货、素食、有机食品、无麸食品,
◆生活用品、礼赠佳品都能购买。
【中、英、法三国语言支持】
◆8年在沪外籍、高端人士服务经验,支持三国语言界面及客服。与国际接轨的服务标准与贴心个性的服务相结合,与您共享品质生活。

What’s New

Version 2.5.8

-- Fixed some known issues and detailed optimizations

Ratings and Reviews

2.8 out of 5
28 Ratings

28 Ratings

Annuschka ,

Awful customer service

Awful awful awful customer service.
Do not rely on them during quarantine... or afterwards. I ordered milk for my baby, and they didn’t deliver it, the explanation was “oh the delivery guy forgot to pick it up with the rest of the order, it will be one or 2 days before you get it”. 4 days later.. still nothing. I received a coupon refund eventually.

Fast forward to me not learning my lesson - I ordered said milk again as it’s what my baby is used to from home. Again. Not delivered.... this time saying that it’s delivered through a third party and it takes longer!? Why!? Why not specify that? How can someone rely on them if they choose when you deliver part of your order without notifying you first? I requested a refund.. and they said we’ll add you on wechat to do so. 3 days later, 2 emails later, still no refund. Eventually, we got there. But with a lot of time wasted on my part!

My advice is do not buy milk from them, it’s being shipped around china and sitting in the heat only to be return to them eventually because people complain of not having received it in time!

Terrible terrible customer service. Hoping an alternative to them comes up soon!

邓汉威 ,

Buyer Beware

When you order water, oops - they don’t tell you it will not arrive with the rest of your delivery. Not on the screen that sells the water, not on the order confirmation, and not on any receipt.

Then when you call to ask about why the water wasn’t delivered, oops - they say it takes one to three days because it comes through a third party supplier and it’s not in their stock.

Then after three days when you call to ask again about why the water still isn’t delivered, oops - they say they will check on it. And then they it will take yet ANOTHER three days (maybe???).

And what do they do to make any of this right?

“We will ask the supplier about possibly delivering more water to you.”

Nice. The supplier I don’t know and never had dealings with. You’ll ask about it for me. And nothing else.

Good luck to Epermarket. Hope they eventually learn what customer service actually means.

shanghai user 35 ,

Too many updates

Why do I have to update every time I open the app? If you have minor problems, consolidate then and then do a fix once month. Daily fixes should only be for major issues

App Privacy

The developer, Yingshang (shanghai) International trading Co., Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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