Equinix customers from North America, Asia Pacific (including China) and EMEA can use this app to order basic Equinix products and services.

• Place orders for Smart Hands, Work Visit, Inbound Shipment, Outbound Shipment, Trouble Ticket, Security Access & Conference Room Booking
• Review orders
• Review and approve pending orders
• Review and approve pending shipments
• Communicate directly with Equinix technicians
• Clone, modify & cancel orders
• Create Reports - Order report, User report, Audit report, Installbase report, etc.
• Invite new users from your organization

To get started, log in with your current Equinix Customer Portal username and password. If you do not have an Equinix Customer Portal account, please contact your Equinix administrator.

What’s New


- Minor bug fixes

Ratings and Reviews

4.5 out of 5
2 Ratings

2 Ratings

shareef777 ,

Great app

Overall, a great app. Though there are some routine procedures still missing from the main portal. Inexplicably inbound/outbound shipment tickets. A nice to have would be to be able to save login info, including password. My devices are always secured with a password and this just adds a second level of security that should be optional.

Mike wh ,

Time Saving Tool

This tool provides truly useful value to me. So often I am going between 2 places and not near a PC. For future versions, please consider conference rooms.

jswade1 ,

Please add iPad and landscape support

Love the app, but it needs to support iPad devices in addition to iPhone...and it really, really needs to support landscape mode for those of us with keyboards!


Equinix Inc
90.6 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Dutch, French, German, Japanese, Simplified Chinese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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