ESHYFT - Per Diem Nursing 17+

If there is 0 star, would have rate the app and the company 0 star rating. I was booked for a shift, facility cancelled and I already also withdraw from the app and to find out the next day I was still on, this like almost 5pm and I had to drive like 1 hour to get to the facility, talk to one of the representative that I would like to be paid starting either from 3pm or 4pm for the shift I already being canceled for which they refused, she asked me to cancel from the shift but can’t do that on the app and she said that she will write a note so that it doesn’t affect me just to find out the next I was being suspended and I called to clarify and they had to let me know that they can’t reinstate my account. First shift with them and got issue already. This must be a joke…I used other app and never get this issue with any of them…

Hello! I'm so sorry for the inconvenience you faced during your first shift with us. If a facility cancels on a nurse, the facility is supposed to cancel the shift. It sounds like that didn't happen here and as a result, you accidentally NCNS which results in a suspension. I am going to look into this situation on your behalf and update you with what I learn.

I have been picking up shifts with them since the end of March because my sister said it was an okay app to work through. She was right they are literally just okay. With the bank account I use I’m able to get paid up to two days early. The facilities have up to Wednesday to approve your timecards so of course I don’t expect to get paid two days early from that, but I have been getting paid on Thursday’s. I have been having someone at the facility I normally pick up at approve my timecards well before the due date and yet my pay ends up coming late on Thursdays when I normally would get it somewhat earlier. It sort of irritates me because I have bills that see my pay date through my linked account & will try to take out bills early because of this. Outside of that…I do not like that if you are accepted for a shift & have to cancel a good enough time in advance it will still count against you, but the facility has up to the last two hours to cancel you with no issues. There is no leniency for the workers.

Hello! Thank you for letting us know your thoughts on the pay schedule. We are happy to state that Pay On Demand will be released within the next two weeks. Pay On Demand will offer earned wage access and more flexibility!
As for our callout policy, this is something we created with nurses and facility managers - both thoughts and opinions were taken into account, but that doesn't mean it's perfect. I'll happily share your feedback with our team!

I agree if it’s was a zero I would rate it a zero as well, whom ever gave it a 4.8 probably was paid for that rating, The staff is rude, nonchalant, don’t listen to what your are trying to say, They lie and lie and lie about the miscommunication between healthcare professionals and the facilities, believe me you can have proof a million times if a facility cancelled you without removing you from their schedule, they still will suspend you not caring about if the facility made a mistake he automatically have to take the blame l, no help whatsoever, the app have issue they swear they sent you emails or messages of communication but no where to be found you screen shot it showing them , they do not care so definitely don’t let this be your main job because it’s no job security, They don’t know how to treat or talk to there workers! The owners or manager don’t even need to respond to this review because how you treat your workers who helps keep this business up and running is unacceptable this not just from me but many others as well believe me, work with another company as you can see all the reviews were some time ago they getting worst and worst!!!

Hello! I'm sorry to hear that you've had a frustrating experience with ESHYFT! We are always seeking ways to improve the app and our customer service, so I will definitely share your concerns with our Nurse Support Team.