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Your smart travel assistant. Easily plan your trip using bus, train and subway. Automatically receive service alerts on the routes you take most often. For select routes we will show you options for combining taxi and transit to get you where you are going, faster.

PLAN A TRIP USING ESSENTIAL BUS SERVICE. Find out how to commute using regular service during the day and enhanced bus service overnight.

LIVE DEPARTURES. Tap a station on the map to see live departures, including the last train arrivals of the night and available buses nearby. Plus, get info on current service disruptions and upcoming service changes.

PERSONALIZED MAP—Over time the map will highlight the stops you use most often, making it easier to plan your trips

STEP-BY-STEP ASSISTANCE—Guidance to your destination that automatically updates as you move.

Smart features require enabling Essential Connector Pro. Your data is used privately to provide you with a personalized experience. You have full control over the data collected.

What’s New

Version 2.1.0

Thank you for using Essential Connector! We update the app regularly to make the experience better for you. This version includes:
IMPROVED TRIP PLANNER—Planning a trip is quicker than ever. Search results and trip information have been redesigned to make them easier to read.
COMBINED TRIPS—The trip planner will suggest combining public transit with other modes if it will save you time on your journey. Currently supports combining taxi with subway, bus or train.
NEW MENU—We have given the menu some polish to make it easier and faster to navigate around the app.
We also found and fixed some small bugs.

Ratings and Reviews

3.0 out of 5
34 Ratings

34 Ratings

damez87 ,

Horrible service

I’ve been late to work this entire week.
How is my trip ineligible if it’s being scheduled after 1 am.
It’s time for the subway to get back in motion, this service is no better.

Pota Chip ,

Easy book and on time

I booked a trip with Curb through this app. Reading many negative comments, I did not know how it would be. But for my personal experience, it was quick and the driver came on time. Definitely I would use this app again. The only issue I get may be to find the right location so that I would be eligible for the ride lol. Not all locations would be eligible though they are all near each other. Just that thing is odd to me.

Nika4queenz ,

Horrible for the time it operates

Worst app ever in terms of scope and usefulness. Scheduled a ride for 4am when I finish work. Got 2 drivers that canceled on me and then at 4:30 it says it doesn’t work anymore. What is the point if there are no drivers. That was with curb the other two options say unavailable please try again. Times are inaccurate and even though it’s a free ride since I’m essential it sure is disappointing this is what you have to go through. 2 trains and 2 buses. Like seriously and you can’t 1 person in NYC.

App Privacy

The developer, Metropolitan Transportation Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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