Screenshots

Description

EssentialsPro Mobile©
CUC’s EssentialsPro Mobile© puts the power of Contractor Essentials© back office software in the field where your technicians need it. Empower your team by allowing them to easily access critical information about their jobs, customers, sites and installed equipment; increasing productivity, professionalism and profitability. Ideal for remote locations, basement mechanical rooms, and other areas with poor internet connectivity; Essentials Pro Mobile© downloads data directly to your device, so your field staff has access to information whether they have a live data connection or not. The system simply syncs when a live data connection is established.

Designed for HVAC and other service contractors, functions available to field technicians include:
*View of scheduled jobs/work orders and related information
*View customer and site information associated with dispatched jobs
*Locate the jobsite on Google Maps© and/or initiate a call to the customer or site from the app
*View equipment assigned to the job and/or installed at the site, including serial numbers and warranty information
*Assign additional equipment to the job and/or add or edit equipment on the site
*Enter work completed on the job as well as a description of what work was performed on each piece of equipment
*Ability to add jobs as needed directly on the app and have the office see them immediately
*Use voice or text for data entry
*Capture customer’s signature on work order

Please note that this app runs in conjunction with Contractor Essentials software and requires the purchase of a mobile user license and setup of user permissions within Contractor Essentials. To use the EssentialsPro Mobile app, you must have at least one Contractor Essentials user license. For more information and/or technical assistance, please contact CUC Software, Inc. at support@cucsoft.com or 1-800-272-9908.

What’s New

Version 17.2.1

Second Page work order email to customer.

Ratings and Reviews

1.0 out of 5
1 Rating

1 Rating

bdog562 ,

Would NOT recommend for your business. Much much better is out there for equal cost.

We have been using CUC software for 10+ years in our office. We decided to use this application for our field personnel. It is a daily struggle for our techs in the field to use this system. The daily struggles of unexpected type operation of an application built in this day and age is extremely sadly built and that might be an overstatement. While it looks nice from the office side of things and it does streamline some of that in house operations, our field personnel struggle daily with information that is deleted while they are typing because of incoming phone calls or any type of notification from the phone. If you have more than one technician working on a job site then they have to follow a very on intuitive process of syncing their phones or what the first technician wrote will also be deleted. I could go on and on about the lack of attention given to this app but I won’t bore you to death. We have been using this app starting October 2018 and have notified CUC of the problems. They keep saying that they are going to develop an update to the app but we have seen no action on that front and this is June 2019. I think my teenager could develop a better app on his own.

Information

Seller
CUC Software Inc.
Size
50.5 MB
Category
Business
Compatibility

Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Czech, Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish

Age Rating
Rated 4+
Copyright
© 2016 CUC Software Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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