Travel is now redefined. Upgrade your travel experience with the brand-new Ethiopian Airlines Mobile App and enjoy up to 10 percent discount.
Manage your booking easily! Select between one way or round trip, choose your origin and destination airport, flight date, search fares with money or miles option, select fare, provide personal detail, contact detail and select your preferred meal type, select your payment option and purchase your ticket, you can also have the option to pay with miles for Sheba Miles member, hold on reservation or pay at agent.
2. My Trips
Walk through your booking! You can see your past and upcoming trip summary, manage your trips, view itinerary and pricing detail, select your preferred seat, update your travel document information and contact detail, continue to payment for hold on reservations.
3. Check-in & Boarding
You can check-in by entering booking reference number, ticket number, or frequent flyer number, select the passengers for check-in, select seat for each of the passengers, provide, travel document information, residence address, destination address and emergency contact detail based on the rule of the country where you are flying to, you can also continue to check-in by selecting the booking you made from the trip summary that we locally save for you in your phone. We finally generate and display your boarding passes.
4. Flight Status
Select a destination of your choice and browse your flight status. You can search all Ethiopian flights by route or flight number and see the result for yesterday, today and tomorrow departure and arrival time, airport information and flight status.
This release includes :
• Voice search feature added to make flight search easy and buttonless
• Allow customers to send exchange and refund requests for their tickets.
• General enhancements and bug fixes to improve the user experience
Ratings and Reviews
The red button is some how not comfortable! You should change the red button to something else! I hate buying things hitting a red button! It makes me feel like I am being scummed!!
Very unreliable (can’t trust it) | Bad customer service
Yes the app works, you can book and checking online, the issue starts when you take your online boarding pass and get on the plane. This one time the flight attendant told us this flight is open seat and they can’t take our online boarding pass. They literally told us to “find a place & seat 😳”. The flight has turned first come first take, even tho we pick a seat using the app. So this kind of unreliable and inconsistent service will make this app useless.
If I have to go to the checkin place and take a physical boarding pass why would I need the app.
Terrible Customer Service and Terrible Experience
Ethiopian moved my flight up two hours, fails to alert me and fails to update my boarding pass, so when we try to go through security, it fails, multiple times.
We call Ethiopian customer support, four, count them four times, that doesn’t count the three times we were hung up on or the call dropped. Despite four attempts, none of them worked. Luckily we got to the airport almost two hours in advance so we had time to wait in a LONG LONG LONG line to have paper tickets issued. This app is literally a waste of space in the App Store and on your phone.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Ethiopian Airlines
- 192 MB
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Amharic, Arabic, French, Italian, Oromo, Portuguese, Simplified Chinese, Spanish, Tigrinya
- Age Rating
- © 2021 Ethiopian Airlines.
With Family Sharing set up, up to six family members can use this app.