Travel is now redefined. Upgrade your travel experience with the brand-new Ethiopian Airlines Mobile App and enjoy up to 10 percent discount.
Manage your booking easily! Select between one way or round trip, choose your origin and destination airport, flight date, search fares with money or miles option, select fare, provide personal detail, contact detail and select your preferred meal type, select your payment option and purchase your ticket, you can also have the option to pay with miles for Sheba Miles member, hold on reservation or pay at agent.
2. My Trips
Walk through your booking! You can see your past and upcoming trip summary, manage your trips, view itinerary and pricing detail, select your preferred seat, update your travel document information and contact detail, continue to payment for hold on reservations.
3. Check-in & Boarding
You can check-in by entering booking reference number, ticket number, or frequent flyer number, select the passengers for check-in, select seat for each of the passengers, provide, travel document information, residence address, destination address and emergency contact detail based on the rule of the country where you are flying to, you can also continue to check-in by selecting the booking you made from the trip summary that we locally save for you in your phone. We finally generate and display your boarding passes.
4. Flight Status
Select a destination of your choice and browse your flight status. You can search all Ethiopian flights by route or flight number and see the result for yesterday, today and tomorrow departure and arrival time, airport information and flight status.
User Experience and Interface enhancement
Major performance improvement
Ratings and Reviews
The red button is some how not comfortable! You should change the red button to something else! I hate buying things hitting a red button! It makes me feel like I am being scummed!!
Nothing works well on it
I did not use the app to book. I couldn’t check in, get seats, or get a boarding pass with the app. It kept giving me a technical issue message. I called there customer service line to have my call dropped twice before speaking with someone and then that call was dropped. So then after 4 tries I actually completed a conversation with an Ethiopian Rep who was professional and very helpful and received my seat assignments. I tried to check in on the website and on the app but had issue after issue, therefore I was not able to get a boarding pass. Their website is also very difficult to navigate. The people that work for Ethiopian seem very nice and professional but the company seems to have serious issues with online technical aspects. Please get a better IT department.
Very unreliable (can’t trust it) | Bad customer service
Yes the app works, you can book and checking online, the issue starts when you take your online boarding pass and get on the plane. This one time the flight attendant told us this flight is open seat and they can’t take our online boarding pass. They literally told us to “find a place & seat 😳”. The flight has turned first come first take, even tho we pick a seat using the app. So this kind of unreliable and inconsistent service will make this app useless.
If I have to go to the checkin place and take a physical boarding pass why would I need the app.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Ethiopian Airlines
- 67.2 MB
- Requires iOS 12.1 or later.
- Requires iPadOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2022 Ethiopian Airlines.