Travel is now redefined. Upgrade your travel experience with the brand-new Ethiopian Airlines Mobile App and enjoy up to 10 percent discount.
Manage your booking easily! Select between one way or round trip, choose your origin and destination airport, flight date, search fares with money or miles option, select fare, provide personal detail, contact detail and select your preferred meal type, select your payment option and purchase your ticket, you can also have the option to pay with miles for Sheba Miles member, hold on reservation or pay at agent.
2. My Trips
Walk through your booking! You can see your past and upcoming trip summary, manage your trips, view itinerary and pricing detail, select your preferred seat, update your travel document information and contact detail, continue to payment for hold on reservations.
3. Check-in & Boarding
You can check-in by entering booking reference number, ticket number, or frequent flyer number, select the passengers for check-in, select seat for each of the passengers, provide, travel document information, residence address, destination address and emergency contact detail based on the rule of the country where you are flying to, you can also continue to check-in by selecting the booking you made from the trip summary that we locally save for you in your phone. We finally generate and display your boarding passes.
4. Flight Status
Select a destination of your choice and browse your flight status. You can search all Ethiopian flights by route or flight number and see the result for yesterday, today and tomorrow departure and arrival time, airport information and flight status.
Bid to upgrade
Ancillary on Check-in
User experience enhancement and bug fixes
Ratings and ReviewsSee All
Very unreliable (can’t trust it) | Bad customer service
Yes the app works, you can book and checking online, the issue starts when you take your online boarding pass and get on the plane. This one time the flight attendant told us this flight is open seat and they can’t take our online boarding pass. They literally told us to “find a place & seat 😳”. The flight has turned first come first take, even tho we pick a seat using the app. So this kind of unreliable and inconsistent service will make this app useless.
If I have to go to the checkin place and take a physical boarding pass why would I need the app.
Terrible Customer Service and Terrible Experience
Ethiopian moved my flight up two hours, fails to alert me and fails to update my boarding pass, so when we try to go through security, it fails, multiple times.
We call Ethiopian customer support, four, count them four times, that doesn’t count the three times we were hung up on or the call dropped. Despite four attempts, none of them worked. Luckily we got to the airport almost two hours in advance so we had time to wait in a LONG LONG LONG line to have paper tickets issued. This app is literally a waste of space in the App Store and on your phone.
The latest update (version 1.4.0(2)) needs an URGENT UPDATE! It’s dysfunctional, crashes, has pop up error message... update it or remove it from the App Store, it’s that bad.
Even after version 1.4.0(2) the latest update, the app just does NOT function as well as it should. It has a pop up message that tells users that the app they r using is outdated...🤭 Y not get a lesson from other airlines and update/revamp the app as a whole. This app needs to get up to date upgrade not just a useless update.
- Ethiopian Airlines
- 260.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Amharic, Arabic, Chinese, French, Italian, Oromo, Portuguese, Spanish, Tigrinya
- Age Rating
- © 2020 Ethiopian Airlines.
With Family Sharing set up, up to six family members can use this app.