ethizo for Provider 17+

Functional, easy to use, comprehensive and with a great support team. Emr in ur hands doesn’t get better than this!

My practice has been using this app for 4 months. I have encountered problem after problem. The app shuts down randomly in the midst of documenting, does not import data smoothly, cannot use the AI tools to upload existing documents, forcing the writer to have 1-2 other platforms open to get data imported. Microphone works maybe 50% of the time and when it does, it does not clearly interpret what is being dictated. The ESync tool does not learn or modify over time. Clunky import of Diagnosis codes. Inconsistent note formatting. Constant updates are required as the IT team fixes bugs (this is what has prompted me to write this review today- was forced into yet another “update”). Frankly, some days, I use the FREE Doximity AI note writer and copy it into this platform. Also, it does not talk to Care Everywhere in EPIC or other EMR systems, so other practices cannot easily access notes and labs.

This is a really poor AI system. I have been using it for over 2 months. Not one single note has the AI ever performed correctly. The company tech don’t know how their own system work. In general it is not ready for wide use. The worse two problems are when the Esync system glitches and won’t complete a note and the fact that the app updates in the middle of use completing disrupting your ability to complete your encounter.