Europcar - Car & Van Hire 4+

Booking cars & airport rentals

Europcar International SASU

Designed for iPad

    • 3.9 • 328 Ratings
    • Free

Screenshots

Description

Pick up your rental directly from the airport, or anywhere around the world from our 3,800 locations in over 130 countries. With a wide range of vehicles available for rent, Europcar gives you all the freedom and takes away all the hassle. Download the app now, book your car and get on the road!

Top 3 reasons to download the app:
- Simplest way to search and book a car in just a few seconds, anytime, day or night: ready, set, go!
- Fully flexible & digitized journey: with the customized dashboard, retrieve all your upcoming bookings in one place, follow the step-by-step rental guide, and upgrade or modify your booking as you wish
- Less paper, more fun and faster access to your vehicle: scan your paperwork, take a selfie, do your online check-in within the app, and get a fast pass to priority service and save time at pick-up or drop-off locations

Car and van rental made simple.
- Easily find the Europcar rental locations anywhere thanks to maps & directions.
- Sort by price, vehicle range
- Easily access your last search
- Use your company’s negotiated rates within the app
- Tailor your car or van rental with our range of extras, such as additional drivers, young driver coverage and protection package. Got a child on board? We've got you covered with a selection of child seats to choose from
- View your Privilege loyalty program status

Decide which vehicle is right for you.
- Choose our 4x4's for an off-road adventure, travel in luxury in a sleek Mercedes or simply explore Europe in the comfort of a Toyota
- Moving or need a van for a commercial job? Choose from our wide-ranging fleet of van, truck and cargo vehicles. Rent overnight, one-way or for over 28 days: whatever your job, we suit your needs.

Whether you’re traveling for business or pleasure, Europcar makes it easier than ever to find, rent and drive the vehicle that’s right for you. Avoid the paperwork and focus on the journey: download now.

What’s New

Version 6.8.3

Update our app and make your Europcar experience faster and easier, every step of the way!
Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience.

- View and manage all reservations, no matter where you book
- Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance.

Any questions? Don’t hesitate to contact our team using the application’s Help tab.

Ratings and Reviews

3.9 out of 5
328 Ratings

328 Ratings

iLIKEqrCODES ,

Bugs and errors, hard to search and browse

I frequently get errors. I tried to report the error in the app using their email contact option, and that broke too. Couldn’t even send the feedback email.

On top of that, it’s really hard to browse. It makes you pick a location first and then say your pickup times and drop off. But if your location is closed, they just say — nope, sorry. So you go back to square one and try the next location and hope the hours work out. Why not just have the user enter the pickup drop off times first, then show the available location — makes much more sense, right??!

Developer Response ,

Hello, thank you for your useful feedback. We have taken note of your remarks and transmitted them to our team in charge of this subject for them to study.

madkevop7 ,

Worst full of backs no support available

Whoever wrote the backend for this platform needs to quit their job and go back to intro to computer science. I clicked back on during booking on the website, and despite not showing any confirmation or indication, Europcar already charged my credit card. Because they also don’t have any support phone numbers listed anywhere, I had to dig deep into the internet and found their sales number, which they couldn’t find any reservation and told me to call back on Monday when their customer service opens. How can any rental not have 24/7 customer service, and the fact that they can charge me without any trail of evidence, nothing shows up on website, nothing shows up in this old looking app, even their sales can’t find my reservation in database and I can’t even get my money back.
THANKS FOR RUINING MY DAY

Developer Response ,

Our customer service team really wants to help you resolve that, so could you send an email to this address: webmaster@europcar.com
Please note that no one from Europcar customer service teams will request your credit card details for any reason, and you should never provide this information over email or over the phone.

MikeSwartzkppf77 ,

App charged me twice, still no confirmation email, refunded extra charge will take 2 weeks minimum

Easy enough to use and book a car. Submitted payment and then discovered I was charged twice (over $4200). Also, there was no confirmation email - do I have the rental? - but later there was an email sent to me to compelling me to complete the booking and that my car is still waiting for me (!) I reached out to Europcar to resolve the issue and now I’ve been told I have a reference number to handle my case but it may take up to 10 business days to refund the money they erroneously charged me - we can easily give them money, but when it’s their error, sorry, but we’re holding onto your money for a bit. My wife the lawyer is now mad as I should have stuck with our usual car rental company. Thanks Europcar!

Developer Response ,

Oh no, it sounds like you had a bad experience here. Our customer service team really wants to help you resolve that, so could you send an email to this address:
webmaster@europcar.com

App Privacy

The developer, Europcar International SASU, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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