EV Connect 4+

I am extremely impressed with EV Connect's customer service. Whenever I have encountered an issue, regardless of the time, I have always been connected with a live customer representative who has been incredibly helpful. They have successfully resolved every problem I have brought to them. It's reassuring to know that I can rely on their support whenever I need it.

The only downside I have experienced with EV Connect is the availability of charging stations. I hope that in the near future, more charging stations will be installed in the Winston-Salem, High Point, and Kernersville area in North Carolina. This would greatly enhance the convenience and accessibility for EV owners in the community.

I want to express my gratitude to the customer representatives at EV Connect who are doing an amazing service for our community of EV owners. Your dedication and assistance are greatly appreciated. Keep up the great work!

I recently purchased my very first fully electric vehicle and went with a BMW i4 M50. The dealership I purchased from is 3.5 hours away from our house. The drive home for the first time was scary to say the least. My BMW navigation automatically recommends charging stations along my route, which is great, except it is not accurate when it comes to telling you whether or not the charging station is functioning.

The myBMW app also charges $60 a charge whether I get a charge or not. Once you accept and it begins communicating with the car… $60 charge, not charging, tells you to disconnect and start again, boom another $60.

My wife goes onto EV forums and sees recommendations for EV Connect app. Way, way, way better. And, guess what, only $25 per.

The same charging station through myBMW is $60. And yes, I mean the EXACT same charging station.

I highly recommend EV connect to everyone considering an EV!

Been using this for 2 months now and the only downside is when you open the app, you have to login every time. I charge my car every 2 weeks so I don’t use the app often. But when it comes time to open it, I’m spending at least 10 minutes trying to connect by logging in; it doesn’t keep you logged in which I wish it would do. Luckily my phone saves passwords and such so it’s not a complete struggle. But again, even using the little key card they provide upon request (which is supposed to make connecting quicker) doesn’t quite connect as expected. Other than that, happy with service