Enel X e-Mobility is the leading provider of smart, grid-connected electric vehicle charging stations with over 50,000 smart charging stations across the world.
JuiceNet: A smart home EV charging command center in your pocket or web browser
- Monitor & control smart charging remotely
- Get real time notifications about charging status and view smart charging history
- Reduce your energy costs by scheduling charging when rates are low
- Measure total energy, greenhouse gas reduction and cost savings via JuiceNet Green edition
- Configure & manage multiple JuiceNet-enabled charging stations
- Use compatible smart charging voice control features via Amazon Alexa and Google Assistant
- Participate in smart grid incentives to further lower the cost of owning and driving your EV
We update the app regularly to improve your charging experience. Included in this version bug fixes and performance improvements.
Ratings and Reviews
Consistent issues with Wifi connectivity
So the juicebox itself is Ok- but the app and the ability to maintain internet connectivity (and reconnect when it loses connection) is a huge issue. It is 2022 and I should not have to unplug this unit and reconnect every week. I set up a 2.5 GHz network specifically for this device but it seems that I need to reconnect at $$ weekly. Have not heard of any updates to fix these issues. The box itself will still charge my car but essentially I paid 900$ USD for an extension cord. Needless to say I’ll look elsewhere for a reliable app to control this device.
I hate this app
The app is bad. This is my first at home charger. I was concerned about the whole wifi to work the charger idea but was assured that the charger would work even if the wifi is down. That's not the case. Apparently there is a bug in the system. My wifi was down and my car had 70mi of charge left. It should have charged but didn't. At about 2am I checked and it wasn't charging so I plugged it in the wall outlet to at least get a little charge so I can drive 66 miles for work round trip. After sweating it getting home I called support and found out about the bug. They are working on a fix but not sure when. I talked to tech support who was very helpful and walked me through the lengthy process to use the hotspot on my phone to get the charger online and start charging now, not at the scheduled time. Got that resolved ...now wifi is up again and now I want to log in and start a charge but I can't log in. For some reason I was logged out then I choose Google to log in and I get to a Google screen, enter my email and I get an error message. I can't get off this screen now and it's not accepting my email. Still can't charge my car until I screw around with support again. Why can't the unit be controlled directly? I hate using an app for this. After jumping through hoops to log in the app doesn't offer much...start charge or schedule.
App is great
App works although it may not look cool or has modern user interfacing. I can control the charging remotely with said app and also set time of use (TOU) time frames to avoid charging when electricity costs are higher during peak hours, say from 5-8P.
I can look at logs of past charging events, how much power was drawn, the power rate, etc, so it does the job fine. I’d rather have these functions in place rather than CSI style animations and colors and worthless looks but that’s just me.
Four stars as there could be room for improvement, namely, it would be nice to be able to set certain days to have a full 24 hours charging window (i.e. no TOU for weekends) but instead, I must leave a 15 minute window of no-charging at like 3am as the app only allows you to set TOU in increments of 15 minutes and the app doesn’t allow you to set TOU for specific days of the week. I inquired about this through tech support and I must give them credit for the quick response but they too suggested the same workaround above. No big deal for now as my charging rarely goes beyond 3:00a and any kind of extended charging won’t detrimentally suffer from the lost 15 minutes.
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- Enel X North America, Inc.
- 125.8 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, Filipino, French, German, Italian, Norwegian Bokmål, Portuguese, Russian, Simplified Chinese, Spanish
- Age Rating
- © 2021 Enel X North America, Inc.