Evernote - Notes Organizer Ratings and Reviews

4.4 out of 5
67.3K Ratings

67.3K Ratings

ElleBeeJay6369 ,

Extension of my brain, except now I’m missing Tasks

I have been a long time user of Evernote. I was a hesitant, random user initially. After investing some time to learn a little more about it, my use has grown. It now houses a lot of my information, and I can usually find what I need quickly. I’ve been really pleased with the nearly seamless updates across multiple platforms that has occurred recently. One challenge that I’m facing with the new mobile interface is that tasks are no longer highlighted on the opening page. When we had the previous Home page, you could very quickly see tasks that were due or overdue. Now that is gone. Therefore, when I have a task that is due, I often miss it. Unless I happen to catch the reminder notification that pops up on my phone or watch, I have missed things pretty frequently with this new mobile interface update. I would love to see the Task icon on the new Create space to have some sort of indication that you have a task overdue. Maybe it is bolded, maybe there is a number indicating the amount of tasks overdue. I’m open to anything that will help me remember to do the tasks that I’ve created! Please, please consider something to remedy this. Otherwise, using Evernote’s Task feature is almost useless. I will keep a lookout for updates!

Danny888 ,

Fantastic update

I just don’t understand some of negative reviews of Evernote’s latest update, which is fantastic. I have been using the app for years and am thrilled to see the innovation that the new leadership team is bringing about a year in. It looks like it took about a year to stabilize, and now new features are a’comin’. Tasks is game changing, and Gmail and Google calendar sync has boosted my productivity tremendously. I have been mainly using the web app but earlier this week updated my iPhone to this version. Immediately following the update I was having all sorts of issues getting my notes to load in the app. So I sent a support ticket to Evernote, called it a day, and accidentally left the app running overnight on my iPhone. To my delight I awakened to see a notification in the app that I had been successfully upgraded to then latest personal version. All of my notes suddenly appeared, and I have had a phenomenal experience with the app ever since. IMO nothing comes close to Evernote. I love Google, but Drive is where notes go to die. Evernote is where they flourish. I cannot say enough good things about this app and what I’m seeing from the company. It is extremely difficult to satisfy all existing customers while innovating and expanding the base. As a longtime user, however, I personally feel that the team is doing a tremendous job. Kudos!

FreezerBoys ,

Evernote is better than ever!

I've been a paid Evernote user since 2010 and have used it personally and for business throughout the past 14 years. I've never been as excited to use Evernote as I have been in the past few months. After a lot of rumors about their history with other products and assumptions about what they would do with Evernote, Federico Simionato and the new developers at Bending Spoons have delivered feature after feature after feature in 2024. So now, as a result of it's traditional standout note features such as PDF management and web clipper/note creation I have eliminated my need for Notion due to features like collapsible sections, calendar integration, and slash commands. The recent task updates have also eliminated my need to use to Todoist to track my immediate tasks and have also allowed me to create a robust backlog of tasks that I can easily navigate. It's easily paying for itself in terms of improved functionality, efficiency, and workflow centralization.
I still dream of some additional options like inline images, colored background formatting, a more robust tag management system, better searching, more intuitive and integrated AI, better home page customization, and especially block level transclusion, but overall I'm loving Evernote better than ever and can't wait for the next updates from the team.

AppLover1971 ,

Premium Subscription Buyer Beware

I’m giving this review because over the past 5 years, I’ve been a loyal, power user of the Evernote tool. Short of some ‘buggy issues’ in the latest updates (which is normal), the Evernote tool is hands down one of the most effective, well designed, and intentionally planned tools for business.

Because of the treatment is subscription upgrades across devices, I ended up with two accounts being billed on separate devices on 3 separate occasions. To stop the duplicate billing, I cancel one or more subscriptions to fix the issue. It has cost me upwards of $35/month for a $7.99 monthly subscription. I just cancelled again and am a Premium subscriber through August. Because I cancelled, however, the pop ups for upgrade have made the app unusable. I have a paid subscription through August and can’t use it because I hit a payment gateway every time use the app I have a premium subscription to through August.

The app is amazing. If you plan to be a Premium subscriber to sync to multiple devices however, Buyer Beware. $35/month for a one seat license for a $7.99/month subscription you can’t use is steep by anyone’s standards. When I quit the app 4 different times to try to connect with someone to help with the issue, I discovered there’s no customer service connection offered to fix the issue.

Developer Response ,

We’re very sorry to hear about your experience and would like to investigate this issue further. Please reach out to us at appreviewhelp@evernote.com from the email address associated with your account - we’ll be happy to help.

Skippinder ,

They broke it!

Ok, so I’ve been a premium user with thousands of notes,
and have been for years, and have recommended Evernote to everyone I know (to the extent that everyone at my last two workplaces is convinced that they pay me for marketing—or should, at any rate). But the iPhone app really has become quite unusable since the update a few months ago. Not only does it take eons to sync across devices (which it somehow suddenly can’t seem to be able to do anymore, despite having been able to for years), my biggest problem is the scanning. I used to use it extensively for scanning physical copies of documents i was working on. But not only have I not been able to do that (whatever they have done to tweak that, i now have to take ten photographs of a page to get something that is not blurred beyond legibility), what is infinitely worse is that there is only a 50% chance that any pictures you might have scanned will make it to Evernote. I.e. you can spend 30 minutes trying to take unblurred pictures of a few physical documents you are working with, Press ok, and half the time, find that the pictures have simply disappeared. I have stopped using the app on my iPhone altogether (because it is literally unusable), and am waiting for the day that developers decide to break the desktop app too.

Turkey Sandwiches ,

Lost photos I uploaded for recipes

I used to love Evernote until today. I bragged to all of my friends how great Evernote. I use it for many things including as a recipe storage. I am using Evernote basic. However, today the App lost 2 of my recipes. I’m very frustrated. I had a special pasta recipe I was going to make with my son. I saw the photo of the recipe on my phone and when I clicked on it and opened it up the photo disappeared. I can’t seem to get it back in any way. I think this is a terrible thing to have happened. I tried to organize my recipes electronically and pitched the hard copies. Now I have lost that recipe and another. I clicked on another recipe from the app and that photo disappeared as I opened it. I think I took these photos in 2015. The app worked fine for a recipe photo I took in 2017 this morning but it losing older photos. This is unacceptable. I stopped opening recipe notes and went to the webpage on my Mac to open other recipes and the browser version worked fine with the other pasta recipes I added the same day. But now I have wasted an hour trying to no avail to restore the image. Because I’m a basic user, I’m not even able to email customer support. The app appears to be garbage right now if it loses photos while the web browser does not. I’m so disappointed.

3747282847363 ,

Amazing customer service and great study tool

I love this app for taking notes for my classes. I’ve since used it as a weekly and monthly planner making organizing classes so much easier. I love that I can have all my class notes and planners all in one spot. It’s easy to navigate through as well. The formatting for taking notes makes it easy to follow along in class without having to worry about organizing my notes. I use the class notes template and there’s even a section for questions which I’ve found very helpful as I tend to think of things during lecture but usually at inappropriate times. This template allows me to quickly jot down thoughts so I can ask the professor after class. I’ve only just started to use this app but I’m sure I’ll be using this note taking app well into graduate school.

I had to use cengage for one of my college classes and it offered a 6month free trial and after trying to redeem that I ended up being charged for the full annual price. I reached out to customer service and got a response almost immediately with a refund and they honored the free trial as well. I’m beyond happy with this fast service and doing the right thing, I fully expected to be charged the full amount.

The only thing I’d love to see is different highlighter colors!

Djstep1 ,

Terrible Update

I’m a long-time Evernote user, and I use the app across multiple devices. I rely on it to organize notes and recipes, and also to track bookmarked articles that I want to reference later. The most recent iOS update has made the app completely unusable. Every action is painfully slow. It crashes often. And then when I finally get a note open (like a recipe, for example), if I switch between Evernote and another app, then Evernote completely restarts and I lose my place and have to search for the note again. This happens even if I switch apps for less then a minute. On top of that, I use Evernote primarily to bookmark webpages, not to clip them. When I open up a note, it’s unclear how to force the app to take me to the original webpage. Sometimes if I tap the note to edit it, Evernote launches its embedded browser (which is ridiculously slow). But other times when I tap the note, it goes into editing mode and there aren’t any options to navigate to the original webpage.

I use Evernote to reference recipes several times a week, and I had to stop using my phone for that task. Instead, I search for the recipe using Google on my laptop because it’s faster. Obviously that totally defeats the purpose of having an app on my phone. I’ve never written an App Store review before, but I’m so disappointed in this update that I felt compelled to post something. Evernote is a great product, but this is a terrible app.

RubyRubyRed ,

Leaving after 12+ years as a paying member

This will be my last year as a paying member of Evernote. For years and years they have ignored member requests to solve simple problems, like creating a correct outline format, or creating a dark mode. With their latest update they've added tons of bloat and app features that are better utilized in other productivity apps. They removed features such as a multi colored text palette and reduced text color options to a small handful of primary color choices. Updates to the iPhone app included a clunky user interface that took away functionality instead of adding functionality each of us desires. The current search function on the phone is utterly useless for finding documents. I get five results and that's it. Even though I continue to be a paying member notes edited on my phone no longer update to the desktop app. As a member of multiple Evernote discussion groups it is clear that I have not been alone in my concerns about there a failure to listen to users. Adding to do lists and calendars was not often a request of those who have been using Evernote for years for deep notetaking and document creating. Evernote handles copy and paste poorly from other apps and I am slowly migrating away my most important notes and documents to a new system. Perhaps some of these problems had to do with their sale to a new developer. I do not know, but it is clearly a failing system. Don't get invested.

Random User 2024 ,

Used to be great

I started using Evernote over 10 years ago, but I only have less than a dozen important notes I saved in Evernote. Since last year, every time I opened the app, it asked me to subscribe to a payment plan. I tried to stay with the free version since I don’t have much use of the app. It used to be able to sync on two devices for free accounts. I had the app on both my PC and mobile. If I want to access it on a third device, I would disconnect one of these devices. It makes perfect sense that the developer needs to limit free usage to persevere their resources.

Today, I tried to access the app from PC, and I surprisingly found out that I needed to disconnect my mobile account. So only one account could be assessed, I thought. Then I disconnected my mobile. I tried to switch between my mobile and PC, then I got a most surprising message saying I can only unsync a device for twice a month, so I can’t assess my notes anymore. That same message appeared on both my PC and mobile. I couldn’t assess my notes on either device.

I finally opened the notes after paying a monthly subscription. I decided to deleted all my notes and uninstall this app now. Evernote is a great app, and I understand the Company needs to survive. However, I will feel better if they just tell me if I don’t start a payment plan within certain time, then only one account would be accessible and only two unsync attempts every month.