Exacq Mobile 3 4+

The Exacq mobile App used to be great. Since the entire app as revised or rewritten a few years ago, it has been going down the hill. Slow connects, no connects, failed logins one minute when it was just working five minutes ago. Now my views only show a list but will not populate a live VIEW.
We are Select Dealers too and I fear trying to work this out with support. Rather slam my finger in the door. Exacq do something about the App. At expos we all talk. Most I talk to when they on road like me, check their homes with $50 WiFi Cam and not Exacq because it’s easier and it works!!!

I’ve had this video app since our video system was installed and have never been able to use it, it is constantly failing to connect to the server, have had the installing company out several times to fine the problem and they have been great helping me getting the system back up and running however in a week the app won’t login any longer. The installing company just left and again the app in working, they had to completely remove the app and reinstall and this is the same problem as 2 weeks ago. Your video system was highly recommended by Giotto’s Alarm-Tech and now I am disappointed that I listened to them. PLEASE FIX THIS APP!!!

The app is pretty bad. It’s UI is fairly dated, you cannot force a mobile user to change their password, or even, as far as I see, change a password at all.

There is a persistent issue with some of my users’ video timing out, thus rendering the app useless.

I would love to recommend Exacq, but because it’s not mobile-friendly, I really cant. Technology is progressing more and more to mobile computing.