Expensify - Travel & Expense 4+

Excellent but pricing not adequate for a simple usage

Hi, my usage is just scanning receipts, letting the OCR and algorithm do their thing, and getting a pdf report. I do not need it to be connected to another external system or invoice, as my company has its expense tool. The trip taken is an option, I do not use it. The pdf report just accelerate my reporting process, and also give me a more advanced solution on my phone, to add info during the trip. Our company only is over 20k employees, and we all have a similar issue but don’t have a solution provided. Also, concierge seems to be a good idea but it is sometimes a little bit invisive. In that context, the pricing is wrong for the usage described usage. I would like a flat fee or a way lower subscription fee just to be able to do what I described. The app is excellent at getting the right information (some other apps are retrieving too much info, but this one is well “calibrated”). The only issue is the pricing.
Note: it would be great to be able to “send” by email electronic receipts so that they appear in the expense section, like for online orders and Uber/Lyft trips.

Love the app but have the functionality

I started using this this app several years ago at the recommendation of a client. I like the fact that I can go paperless and get rid of all the paper receipts however being that I’m a self-employed person and some of my receipts don’t have the title of the store or restaurant or wherever (ex. New York City taxi) scanning gets a little bit more confusing and I have to manually type that in additionally and the system doesn’t recognize the manually entered receipt with automated same receipt once it’s posted to my account. 2)expense reports this past year have not been updating the correct total. I can see the amounts I entered for each receipt and the total does not reflect those. 3) another real BIG problem is that there is no phone number to speak to a customer service person which is extremely frustrating and very needed because it takes up to three days to have an issue resolved. For example- I have my own s Corp however paying to send expense reports to myself makes no sense. I tried undoing this but then I was unable to access past folders. Customer service via email did a poor job of explaining and didn’t refund me. Also the app often loses marked categories when I manually enter in. I’m not sure why that is. The categories show up on the computer but not on app. I do hope this can be fixed.

Developer Response ,

Sorry you’re having trouble. Can you send us a note via help@expensify.com or via the Help & Feedback section of the app so we can troubleshoot for you? Thanks!

Seamless Reporting for work

I use this app for my company’s expense report. It is simply fantastic. I never need to carry receipts any more. Expensify would be smart to boost their marketing efforts to move more companies to implement this system. My previous company stubbornly was stuck in the Stone Age requiring paper receipts and an excel report, simple because they never had a comprehensive explanation of modern/efficient expense reporting services. Some call that old fashioned, I call it being behind our competitors. I accurately track each expense with photos of receipts. I love it, and mg company loves it. App is works well. It’s connects well with Uber and other services. Connects to banking very nicely. I typically submit my expenses to my company using this app and within a day, everything is approved and reimbursement starts. The scanning feature can be improved, but I rarely use it anyway. Perhaps if it was quicker and more accurate, I would gladly pay more for the service, but right now, especially for complicated receipts, I simply snap a picture and upload it and enter the figures manually. Takes just a few seconds. Thank you for this app.