• Bug fixes and other minor improvements
Ratings and Reviews
Easy to use & it’s a free app
Easy to use and it’s a free app. I understand nothing is for free (they sell our info to 3rd parties) yet those 3rd parties, ie... banks, credit card companies already have our info so no harm to fowl. I just want to see my score when I want since we are using the snowball method of paying off our debt, this app lets me see the positive benefits of paying it down, highest interest rate card first is the plan. After the subprime market crash we relied too heavily on cards to keep our business afloat. We didn't lose our home, business is intact yet credit card debt needs to be addressed head on. We have tons of home equity yet with such a high income to debt ratio & both of us Independent contractors we cant qualify for a refi & cant get zero interest transfer cards to approve us, frustrating. YET. I do wish I could see all three credit scores which is a extra cost but not paying for anything we don't need until we can refi. Its a catch 22 situation but happy this app is available. I say try it!
Horrible customer service!!
I called the fraud dept number listed regarding hard inquiries from someone applying for credit cards/credit in my name and it being put on my credit report multiple times even after I have a fraud alert. Well, when I called, they said the wait is 15 minutes. I waited on hold 40 minutes while being subjected to the same recording over and over about signing up with their fraud protection service. The lady said she could not help me and would have to transfer me to the fraud dept. I said I do not want to be on hold again for another 40 min. She said it would be only 15 minutes. Finally, when the lady came on phone after 22 minutes, she said sorry we wre closed. I said I had been waiting an hour and the previous lady or your message said nothing about about being closed after waiting so long. The lady did not even care. She said she would have to take number and call me back tomorrow. Very disappointed with a credit bureau who allows any credit to post false info to your report without requiring definite proof that it is really you. How is ths allowed? I already had a credit alert. Then it takes so much time to get this resolved. There should be stricter rules on creditors reporting to someone's credit file.
Developer Response ,
Hi, we apologize for any issue you might be having. Could you send details of what you are experiencing to our customer support at AppSupport@experian.com? We'll get you up and running.
Credit score increase of 80 points
Since downloading the Experian app and being able to explore all of my account balances, installment accounts & balances, & collections on my credit report, I’ve paid all collections off and have been closely monitoring my report. Since I first downloaded the app, about 3 months ago now, by being very proactive and dumping a bunch of money into my accounts and erasing collections my score has shot up 80 points over the three months and continues to rise every time a new score update is available. This is all because now I am working towards having optimal credit so I can refinance my car and maybe even purchase a house. Having good credit definitely makes your life much easier, so if you care about your credit score, this will help you monitor it and put your money somewhere it should go so that it will be beneficial to you later. Thank you for reading.
- CONSUMERINFO.COM, INC.
- 121.5 MB
Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2019 ConsumerInfo.com, Inc.
- In-App Purchases
- Experian CreditWorks℠ with Trial $19.99
- Experian CreditWorks℠ $19.99
- Experian CreditWorks℠ with Trial $9.99
With Family Sharing set up, up to six family members can use this app.